[This review was collected as part of a promotion.] I've had this CP1025NW color printer several years, just coming up on time to change image drum ( < 20% now). I've learned the EZ way (making mistakes) to use OEM parts and products to keep a good printer working good! I really like this printer - I make personalized birthday cards for all my grandkids & this thing does a great job! And the laser color print won't bleed or run if it gets wet, that's important!
For many years I only purchased Dell computer products. Dell is still a highly competitive product line; but now HP turns out to be the best for me. HP is the best product at the best price and that makes me a solid HP purchaser, now and forever. Thank you HP for providing me with such a good laptop computer.
I received this part in good time, but without any instructions on how to replace it with the old drum. I now have to try and figure out how to replace my old drum on my M-177 printer.
When I discovered that no one in town had the imaging drum, I went to your web site. Your sales rep was great. The product was exactly what I needed and it arrived in a timely manner. It was easy to install. I thought I might have to buy a new laser printer, but you saved the day.