Customer reviews from Samsung US
Samsung - 3D / Wi-Fi Built-In Blu-ray Disc Player
Average customer rating
3.1
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
6
63%of customers recommend this product.
(
12 out of
19)
Customer Reviews for Samsung - 3D / Wi-Fi Built-In Blu-ray Disc Player
Customer Rating
1
Won't load any type of disk
on September 5, 2012
Posted by: ClassicChris
from Downers Grove, IL
Expertise:Expert
It won't load any type of disk and stopped working shortly after purchase. Reset to factory defaults, updated firmware etc still won't load. This is the first lemon Samsung product i own.
Pros: small footprint
Cons: Did not meet expectations, stopped working
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working after a few months of minimal use
on September 8, 2012
Posted by: Eco8875566
from CA
Won't read blu ray or DVD discs. Upgraded firmware and didn't help. Will be sending in for warranty repair/replacement.
Pros: small
Cons: doesn't work
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
It just doesn't *work*
on September 17, 2012
Posted by: sxot
Expertise:Intermediate
I was thrilled to buy such a design-forward player, but have had so many disappointments with it. Firstly, it does not play 90% of my DVD collection, so I gave up trying. So I spend my time enjoying the Smart Hub. Unfortunately it updates it's software often for long periods of time, so instantly accessing anything is a bit of a joke. It is currently "installing" it's Smart Hub software, it's been at it for a few hours, all of yesterday, and several times last week and has still not managed the single install. It claims the main software is totally up to date and the internet connection is successful. I can only attribute this to a product that made big promises that it didn't have the engineering or support to back up. I'm having similar problems with my Samsung Galaxy IIs, a product whose glitches (like copying many addresses hundreds of times in the directory) far outweigh its performance. I've always been a huge Samsung fan, I've owned several flat screens, phones, and bu rays, but I'm really struggling based on some recent products.
Pros: Lightweight, compact and stylish
Cons: Poor quality, Did not meet expectations, failing auto-loading-software, does not play standard dvds
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice compact unit
on December 20, 2012
Posted by: jagrx7
from Madison, MS
Expertise:Intermediate
I have had good luck with this device. It plays Blu-ray DVDs easily and the picture quality is good. The Smart TV response is on the slow side and occasionally locks up. The only way to recover is to power the unit off and start all over. Other than that I am happy with the device. I particularly like the small size.
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Design not robust enough
on December 27, 2012
Posted by: montesad
from USA
Expertise:Expert
Does not play any discs after minimal use, not even original Samsung 3D discs. Very expensive unit and poor reliability.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Failed after 5 uses
on September 6, 2013
Posted by: bobbydeso
from NYC
Expertise:Expert
This Blu-Ray player was beautiful which is why i bought it. It worked perfectly, but now it wont play blu-rays any longer. Ive literally used this player 5 times with store bought blu-rays no rentals or anything. what good is spending money on a product that worked for such a short period of time? I wouldnt recommend this device to my worst enemy.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US