Customer reviews from whirlpool.com
Whirlpool - 30" Built-In Electric Induction Cooktop - Black
Average customer rating
3.9
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
62
4 Stars
18
3 Stars
2
2 Stars
6
1 Star
18
77%of customers recommend this product.
(
78 out of
101)
Customer Reviews for Whirlpool - 30" Built-In Electric Induction Cooktop - Black
Customer Rating
1
Induction Cooktop
on October 24, 2016
Posted by: L Howard
from Highland Village, TX
Stopped working again.. major repair/part replacement less than 60 days ago. Unit isn't even a year old yet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
glass cracked completely
on January 10, 2019
Posted by: sjturn
from kelowna
Gender:Female
second whirlpool appliance to break right after warranty ends .glasstop cracked from top to bottom even with the great care we use with heavy pots.
poor design with both large burners at the back, makes it awkward to use without hitting my head on the overtop microwave.
only one burner is actually rapid induction.
poor design with both large burners at the back, makes it awkward to use without hitting my head on the overtop microwave.
only one burner is actually rapid induction.
No, I would not recommend this to a friend.
Response from whirlpool.comBy BROADBN, CASOCIALCARE, January 30, 2019
Hello, sjturn. We are so sorry to see that you are experiencing this concern with your cooktop. We understand this can be frustrating shortly after your purchase. We would be glad to help research this for you. Please send an email to canadasocial@whirlpool.com. Please include your best contact number, the serial number, and the reference ID 214321862. We look forward to hearing from you. Thank you - Brittany
Written by a customer while visiting whirlpool.com
Customer Rating
1
Major disappointment
on May 25, 2018
Posted by: Stephanie40
from Oshawa, On
Gender:Female
We are on our 3rd Whirlpool Induction oven, not to mention several service calls to address the same problem that is being reported below. Whirlpool continues to replace the oven because they are unable to repair the power board. When are they going to make the appropriate repair with this model so customers can have a reliable oven? I would never recommend this brand to anyone.
No, I would not recommend this to a friend.
Response from whirlpool.comBy WILSJ35, CA Social Care, May 28, 2018
Hi, Stephanie40. We regret to hear that your induction cooktop continues to have the same control board issue. This is not the kind of experience we want for our customers. If you could, please send an e-mail to us at canadasocial@whirlpool.com with the best phone number to pull up your file. We would be glad to reach out to you and see how we can assist. Thank you for your feedback.
-Jake
-Jake
Written by a customer while visiting whirlpool.com
Customer Rating
1
It's stooped working in less than 2 months!
on October 29, 2018
Posted by: Prachi
Gender:Female
We bought this as a part of the kitchen remodel and have barely used it for 2 months. It stopped working last night, while I was cooking. And now, I can't cook and have to eat out again!! :(
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, October 30, 2018
Prachi :
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, Review #212130424 phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Sincerely,
Shawn
Whirlpool® Social Care
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, Review #212130424 phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Sincerely,
Shawn
Whirlpool® Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible induction cooktop
on February 13, 2018
Posted by: KYEU
from Montreal
Gender:Female
I bought this induction cooktop (Model #: W10441306A) not cheap 3 years ago. One week ago, the stove keeps beeping non-stop even though nothing is on, and the button stop functioning. We unplug and replug to make the noise go away and hoping reset will solve the problem. After unplug and replug, the noise stop but the cooktop is still not working.
So we wait for few hours hoping it will come back to life, but then nothing happened. My husband was in a bad mood as we cannot afford to change new cooktop in 3 years time and it is winter here......so he hit on the cooktop to express his anger and suddenly it gets back to life..... but now the maximum heat can only be reached 6-7 (before when it is normal, the maximum heat is 8 or P). Sometimes it will make strange noise and stop remaining responsive when we pressed the button.
Now we are living in constant fear that the stove will suddenly die down like one week ago. We are deeply frustrated and disappointed with the Whirlpool brand. I DO NOT recommend this brand. I thought it should be a quality brand but now we are going thru this nightmare and we keep stressing out whenever we use the cooktop...... . I do not understand how come a 3 years old stove is so unstable.....
No, I would not recommend this to a friend.
Response from whirlpool.comBy BESSFR, Social Media , February 15, 2018
Hi Kit_Y, thank you for contacting Whirlpool regarding your Cooktop concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (Kit_Y), your Review ID Number (203851860), and date of purchase emailed to Whirlpool_Reviews@Whirlpool.com.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Product is Unreliable
on April 10, 2012
Posted by: blue1der
from Undisclosed
I purchased this cooktop a week ago. It has been majorly disappointing. After about three uses an error code, F47 popped up. A repairman came out, and couldn't fix it. We are now waiting on parts. Parts to fix a new stove!!!!!! We've been eating out, because, our brand new expensive stove DOES NOT WORK!! Avoid this appliance. The technology in theory is great, but in function it is a colossal failure. You WILL regret this purchase! Consider yourself warned!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk
on August 25, 2015
Posted by: Anonymous
from Waynesville NC
Installed in our new home Jan 2014. Didn't expect it to fail after less than 2 years. There are other induction cooktops with better warranties.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice cooktop
on February 7, 2017
Posted by: Anonymous
from Climax, MI
[This review was collected as part of a promotion.] We purchased this cooktop to replace our old radiant top. We were skeptical about going to an induction cooktop but couldn't be more pleased after using it for a few months. We had to resurrect our stainless steel magnetic pan set which we had given up on because of cleaning difficulty. This cooktop is very, very fast. The burner areas do not get hot enough to burn the skin. The stainless steel pans do not scorch the way they used to. We love the cooktop.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com