Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Quick and Easy
on February 11, 2014
Posted by: GGonzalezJr
I have been using it for years. I have even done a run down on friends and family to compare with the places you go to get it done and I have always matched dollar for dollar. minus the expensive fees they charge!
What's great about it: So detailed and accurate.
What's not so great: Only bad thing is.... guess none...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Go Program
on February 11, 2014
Posted by: Immabeast
Provide more assistance with MA State tax and Health Care. Making sure people are covered and if not how to get covered.
Help the unemployed get coverage.
Overall program gets the job done!
What's great about it: Guided steps are awesome
What's not so great: Provide more assistance with MA State tax and Health Care. Making sure people are covered and if not how to get covered
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
CLEAR SAILING
on February 11, 2014
Posted by: RONDO66
i am a regular user of turbo tax and i trust the software to pick up and stay abreast of changing laws and explain in a way that is easier to understand and make an informed choice
What's great about it: Easy Navigating, good questions that take care of changing tax laws, that change each year....makes it easy to comprehen
What's not so great: would like to have more free efiles added to the products
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 11, 2014
Posted by: Cheriebear
Did go online to Idaho State income tax to clarify what disabled definition was.
What's great about it: easy to use
What's not so great: Had a hard time figuring what income was qualified retirement
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super Easy
on February 11, 2014
Posted by: chults
I have used TurboTax for 5 years now and every year it gets easier and easier! Taxes done in just an hour of my own time at home.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Disappointed
on February 11, 2014
Posted by: Richie57
didn't have this problem last year. This year, filing was a little confusing. Had to go back and re read
What's great about it: Walks you through
What's not so great: had to go back several times and redo
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy, intuitive, and comprehensive product
on February 11, 2014
Posted by: jdyancey
I've enjoyed my experience so far with this software. I worked on the numbers and reviewed and revised them over a period of days without any issues - a solid product.
What's great about it: Inexpensive, easy to use, and recommended by my conservative accountant
What's not so great: Extra cost to electronically file state return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 11, 2014
Posted by: refandtaxman1
still pretty easy to use
What's great about it: fairly simple
What's not so great: not sure I got educational college credits
Written by a customer while visiting turbotax.intuit.com
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