Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
poor direction for next steps
on February 10, 2014
Posted by: chavez78
I have done turbo tax for over 10 years. I always have high review, however this year, it was not as intuitive as previous years. the screens didn't give clear direction as to what was next.
What's not so great: The next steps for each section were not highlighted and it was challenging to see if what should be next
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on February 10, 2014
Posted by: Adry1212
Excellent program. I use it every year. It walks me through every step of the way to maximize my taxes. I love it!!!!
What's great about it: easy step by step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got the Job Done
on February 10, 2014
Posted by: 1WorryWort
I was able to get my bank info to show correctly in the printed copy by editing it in the "File Return" choice under the "File" Tab on the Main Menu.
Currently Turbo Tax shows last year's major entries compared to this years in different areas, such as the Income Summary. An added feature, that would be helpful, would be to have Turbo Tax alert you when a field entry in a data entry form is left bland in one tax year and not left blank in the other. I found this kind of error #data not entered# in last years entries. This amounted to approximately a $ 2,000 reduction in income.
What's great about it: Like the ability to be able to switch between different data entry methods ("Walk through" or "Choose on your own").
What's not so great: Bank information that was edited on the form showed up as "XXX..." in the printed copy.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 10, 2014
Posted by: KatMalin
Very easy to use and fast! Thanks again for a stressed free filing!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax has been great
on February 10, 2014
Posted by: DA2480
TurboTax has consistently allowed be to complete my taxes at my pace and schedule. I can go back and review until I feel comfortable filing.
What's great about it: Taxes completed at my pace and schedule
What's not so great: Some explanations are too technical
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple
on February 10, 2014
Posted by: AdmiralHolly
This program helped me quickly get done what normally would have taken ages. It explained everything pretty straight forward. Has a great feature that lets you save and come back to your tax return if you're still waiting on documents to arrive in the mail.
What's great about it: Quick, Easy, Good Explanations
What's not so great: Not like the commercials, script fairly small and hard to read
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY EASY TO USE
on February 10, 2014
Posted by: RHIL
TURBO TAX MAKE DOING TAXES SO MUCH EASIER.
What's great about it: TRAFER DATA FROM THE YEAR BEFORE
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loading
on February 10, 2014
Posted by: Johnny9745
All good except take too long to load files. It did not take this long years ago. That is not improvement.
What's great about it: Easy to use
What's not so great: Take too long to load files
Written by a customer while visiting turbotax.intuit.com