Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Found an error in my state (MO) return instruction
on February 9, 2014
Posted by: Ken8833
In my state (MO) return there were missing details in the Property Tax Deduction option. It failed to mention that you had to be receiving Social Security or disability payments and also received at least a SSA-1099 form to qualify.
What's not so great: It was time-consuming making the correction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Took a bit of effort to get the e-file working
on February 9, 2014
Posted by: Spookier
I will continue to use the TurboTax programs.
What's great about it: Very easy to follow.
What's not so great: e-file troubles.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on February 9, 2014
Posted by: MartaL
I've used turbo tax for several years and am very happy with it.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax prep
on February 9, 2014
Posted by: MJW687
This was my fourth year using TurboTax, so all of my personal information transferred over without issue. Most of the interface questions are simple and understandable, and a breeze to work through. The HSA Q&A section is sorely lacking - I had to go into the Forms view to manually adjust the split between my HSA and my wife's (after considerable research outside of TurboTax, since TurboTax has no direction anywhere that this decision must be made). Then TurboTax wrongly calculated my final HSA deduction, showing a significantly higher tax refund than the one to which I am entitled. When I overrode it (correctly following the IRS instruction forms explicitly), TurboTax flagged it no fewer than four times, forcing me to review and accept my override each time. I found a similar question on the TurboTax forums, but the official TurboTax response was that they would email the asker directly, rather than post the response for the entire TurboTax community's benefit. Not entirely helpful.
What's great about it: Transferred all of my personal info from last year's taxes
What's not so great: Clunky HSA Q&A interface and wrongly calculated my HSA deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 9, 2014
Posted by: eobe
It was easy, but some of the wording was tricky.
What's great about it: easy
What's not so great: some
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job This Year
on February 9, 2014
Posted by: BenBJamin
This was an easy form to follow, Thanks.
What's great about it: Easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO MONEIESSSSS
on February 9, 2014
Posted by: Anthy
Loved it, easy to use, and navigate.
What's great about it: Easy to navigate forward and back.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy/ Fast as usual
on February 9, 2014
Posted by: JCSJeff
Once the initial return is completed using TurboTax, subsequent years are very fast since the software automatically transfers all info. The program walks you through in a step-by-step process that makes it easy to use.
What's great about it: Step through process is easy
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com