Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Experience - AGAIN
on February 5, 2014
Posted by: rdgrnnr1
Overall experience was just as easy, even improved on the previous years. Will continue to use Turbo Tax as long as I am able to do the returns myself!
What's great about it: Super easy to follow.
What's not so great: The final stages got a little confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best way to do Federal and state taxes
on February 5, 2014
Posted by: SKI2014
BEST WAY FOR RETIRED FOLKS TO DO THEIR TAXES
What's great about it: Professional step by step approch to doing taxes
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good as ever
on February 5, 2014
Posted by: leej68
Does a good job and transferring last year's data to this years form with one notable exception of not prompting the IRA information work sheet that fills in form 8606. It is always a little difficult to get the process started (since I do this once a year) but it always works out in the end.
A big Turbo Tax fan none the less
What's great about it: easy and accurate
What's not so great: still not prompted for form 8606 work sheet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Easy!
on February 5, 2014
Posted by: SmilinSam
I've used TurboTax for many years and it never disappoints. Strongly recommend this product for the non-professional tax filer.
What's great about it: Timesaver, accurate, cost effective
What's not so great: Gives a bit too much information for experienced users
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax beats HRBlock
on February 5, 2014
Posted by: 31415
I tried to do taxes this year this both TurboTax and H&R Block tax software. I started with TurboTax, and was able to go from start to finish in a couple of hours. Then I tried H&R Block. It took 30 minutes just to try to upload my documents, using their smartphone app--which never did work, and locked me out of their system for 20 minutes. Then, it became to bothersome to try to load in information that I gave up. It took almost as long for me to get discouraged using H & R Block software as it did to complete my entire return with TurboTax.
What's great about it: Ease of use; step-by-step method
What's not so great: A little difficult to navigate at times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Even easier than last year.
on February 5, 2014
Posted by: AJO7
Federal was easy, easy, easy.
The Maine return insisted that I have a landlord and requested his/her first name. As we own our home, this was an error. Hope you fix it, soon.
Also, I had a problem filing the return electronically. However, I came back the next day, and filed the return successfully.
Also, I had a problem filing the return electronically. However, I came back the next day, and filed the return successfully.
What's great about it: The Federal return was great!
What's not so great: The Maine State return had several glitches in it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Concerned
on February 5, 2014
Posted by: LarryJTT14
Tried to load CD program on my iMAC but couldn't. Required chatting with TT support and finally just downloading directly. Thought I was done and ready to file when I first printed return and found out that California wasn't ready - "Do not file - Form not final". Well OK, but you should have told me that first long before that step - and before I paid the state filing fee. OK, came back the next week - reprinted everything - yesterday tried to file it but got additional errors - need to update program - did that - then error validation failed - mail in forms (??). Finally after exiting program and relaunching it appears to have gone through today.
I have been purchasing TT for many years. But next year I will evaluate other alternatives. :(
What's great about it: Usually good program
What's not so great: Many problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 TTax Review - Bucholtz
on February 5, 2014
Posted by: ElBucko
Input of Pension seems overlly complicated, Why does it keep asking for data on RMD??? Estimated FIT did not print automaticallly
What's great about it: Generally clear & concise
What's not so great: Some inputs overlly complicated
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com