Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Super quick and easy
on February 4, 2014
Posted by: swfan
I thought this year's taxes went by real quick and easy. I did have a question that didn't have a spot to find an answer to. I would've had to have paid to ask TT the question; which was a simple "what box on this form do I use?"
What's great about it: It was very fast this year!
What's not so great: I couldn't get an good answer to a question...
Pros: I had a baby, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another uneventful tax return
on February 4, 2014
Posted by: happy66108
I have been using Turbo tax for at least a decade now and even though I could probably get a lower cost e-file method, I keep coming back because in my confidence in the product.
What's great about it: Ease of use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was very nice and easy!
on February 4, 2014
Posted by: funluvnguy
I use it every year. actually get more back than with my last CPA.
What's great about it: Step-by-step walk through.
What's not so great: House info was a little hard to follow, but could be because I did not have all my documentation from 13 years ago.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax for my second year in a row
on February 4, 2014
Posted by: CHANGETHIS
I feel confident when using Turbo Tax to do my taxes however, I didn't think that this year's edition was quite as clear as last year's (still very good however). For instance, if I saved last year's taxes on my computer (which I did) the software should be able to access all of that information and enter the information sought by this year's edition (had to find and enter previous year's education credits).
My suggestions would be to make the software as dummy proof as possible by bringing back small screen shots (clickable boxes if so desired by user) of boxes being asked for in the program and heads up reminders for upcoming sections and deductions (ex. where is this part, did I miss it?) Also, as mentioned, full access to previous year(s) returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cardiac Free
on February 4, 2014
Posted by: JustOld
Totally loved it. I'm old and not technically savvy. This took less time and was much less stressful than if I had the accountant complete it.
What's great about it: I no longer pass out because of the difficulty and the amount of time spent to to complete this process.
What's not so great: Price to efile for the State form should be included in the price of the program.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Experience
on February 4, 2014
Posted by: chucklest
I have been using Turbo Tax for ten years or more, and the process has taught me what to keep in terms of records throughout the year. Keeping the right items makes the process very simple. I have never been audited, and I firmly believe that it is because I use Turbo Tax software.
What's great about it: Relatively Fast & Painless
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 4, 2014
Posted by: PilotSpeedo
I have used TuboTax for many years and continue to be pleased with it.
What's great about it: Walked me through each step
What's not so great: No cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 4, 2014
Posted by: rwutzke
Great product. I have been using it for years. It is easy to use.
What's great about it: Answers all the questions
What's not so great: Couldn't e-file state free
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com