Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Turbo tax rating
on August 30, 2014
Posted by: geneb12345
not straight forward for printing forms to mail
What's great about it: mostly easy to use
What's not so great: should be free state filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Review
on August 30, 2014
Posted by: NoNicknameEver1
The K-1 section is now and has been for at least the past five years, very archaic, cumbersome and frustrating to use. This year, I had to go to the form it created and correct random numbers that had been inserted into the K-1. Otherwise, I would not have been able to file my return.
VERY FRUSTRATING.
What's great about it: Easy, iterative approach to taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
MLZ Review
on August 31, 2014
Posted by: Mlzsailing0220
I filed my 2012 return with Turbotax. Turbotax calculated my depreciation information on my vehicle in 2012 which carried onto my schedule C.
I could not retrieve this depreciation infermation when I imported my 2012 return, and did not have a paper copy of the depreciation calculation from my 2012 return.
What's great about it: easy to use
What's not so great: could not retrieve some info from 2012
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on September 1, 2014
Posted by: gladiator63
It is difficult to go back in order to find inputted information. For example, I put information concerning Education expenses and I could not find the space where I put in the information. It is confusing the find the pages where information has been in putted.
Also, It does not show my tax figures for the previous year. For example when it displays my 2013 figures it posts zero for my 2012 figures
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tax source
on September 1, 2014
Posted by: ifly150
Turbo Tax is pretty comprehensive; but if the user does not have some tax knowledge, it is easy to click a box which should not be clicked and make an error in the preparation of the tax return.
What's great about it: easy to use and pretty complete coverage
What's not so great: Should have some tax knowledge to know if return is accurate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nervous But Relieved
on September 1, 2014
Posted by: DocZan89
TurboTax was very easy to use. Loved the prompts.
What's great about it: Very easy to follow the directions.
What's not so great: Still not sure if all is OK
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
extension issue
on September 2, 2014
Posted by: schniikee
Pretty lame that TT allows you to file and extension and then seems to forget that you have done this when you return to complete your taxes later.
Also, TT is getting lame in "helping" and has progressed to asking users to purchase expert packages for the simple stuff.
Each year I find at least one programming bug. Not sure if I should continue next year with TT or whether I jump ship to a competitor.
What's great about it: TT has a nice interview (which is getting longer and weirder)
What's not so great: lack of support after filing extension
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Annual Return - Annual Turbo Tax
on September 2, 2014
Posted by: Scottsoscotty
Annual Return Annual Turbo Tax are automatic would not like of doing my returns with out Turbo Tax. Have used for maybe 12-15 years.
What's great about it: Import abillity, covers so many situations, error checks, little improvements every year
What's not so great: should do New to Turbo Tax summary if any changes
Written by a customer while visiting turbotax.intuit.com