Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on August 3, 2014
Posted by: SteveDugdale
I feel confident when working through the TurboTax steps that I am getting the most money back and have a fully compliant tax document when I hit "Send".
This may be available and I'm just not aware of it but, it would be nice to have a preview of all the changes that were made from the previous year.
This may be available and I'm just not aware of it but, it would be nice to have a preview of all the changes that were made from the previous year.
What's great about it: Ease of use
What's not so great: Filing fee for state return. I already paid for the product, why pay for filing too?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendy
on August 4, 2014
Posted by: StashDave
Easy, thorough, educational. Great tool to make tax time less harried.
What's great about it: Step by step guidance through every facet of the return.
What's not so great: Can't think of one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Lifesaver
on August 4, 2014
Posted by: Moe7770
This saved me not only money but also time. I will be using this from now on, DEFINITELY!!!!
What's great about it: It was so simple and it guided you step by step
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrated by the final step!
on August 4, 2014
Posted by: CNYturbo
I have used TurboTax for many years. I have not had any issues in filing using this product for at least 15 years. I have always been happy with the use of the software and the results I have gotten. This year however, I ran into an issue with the program not recognizing my wife's signature for e filing. I made many phone calls to Turbotax and the IRS. In the end I had to file for an extension and had to file a paper copy for both State and Federal. Was very frustrating and I am disappointed that this could not be resolved electronically, in a more efficient way.
What's great about it: Input and interview process was a plus
What's not so great: Ran into a technical issue that TurboTax and the IRS could not resolve
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yippee!!!! It's done
on August 5, 2014
Posted by: RocketToJupitor
Taxes are always a little daunting. Turbo Tax takes away the mystery of the forms. Great explanations and examples help me figure out what to do. Thank you TT.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Form 1040 for 2013 Taxex
on August 6, 2014
Posted by: DrHancock
I had some trouble figuring out where the numbers I had entered several weeks (maybe months) ago had come from.
What's great about it: Generally speaking, following Turbo Tax instructions for filling out Form 1040 went well.
What's not so great: Updating previously entered numbers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on August 6, 2014
Posted by: MomSylvia
Not enough "life changes" categories to check. I had a major one, my husband passed away while he was working on the return. I think that qualifies as life changing.
What's great about it: Basically easy to use. State of Mass items were a pain at the end, Insurance related.
What's not so great: Don't undertand why I had to pay for state e-file???? very disappointing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still working after all these years
on August 6, 2014
Posted by: esabis2
Buy Quicken, it will make your life easier. Buy TurboTax, it works pretty darn well with Quicken.
2 things that still bug me
1) There are still half-a-dozen areas where the Quicken/TT integration could be tighter. Charitable Contributions is #1 on the list. Yes, there is "It's Deductible" but as far as I can tell, if I enter the info into It's Deductible, I still have to enter it again into Quicken. That's not a solution
1) There are still half-a-dozen areas where the Quicken/TT integration could be tighter. Charitable Contributions is #1 on the list. Yes, there is "It's Deductible" but as far as I can tell, if I enter the info into It's Deductible, I still have to enter it again into Quicken. That's not a solution
2) Dear TurboTax writers.... I know that you see the interface everyday so you don't notice all the little discrepancies that drive a user nuts. Many of your questions ask "What" the user wants to do, but they don't say "Why" the user should choose one answer or the other. Remember you always have to answer the question "Why". Like a good Journal Entry memo that tells the reviewer "Why" the JE was needed.
Thanks for listening....
What's great about it: The tight integration with Quicken
What's not so great: The little things that still could be integrated better w/Quicken
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com