Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
TERRIFIC program
on July 21, 2014
Posted by: Jerf
The program is so simple, easy to use that I find it hard to understand why people spend the time and $$ going to 'another professional tax preparer'. They have their info right in their hands. Let TurboTax put it on paper.
What's great about it: The telephone help is SOO knowledgable and brings it down to my low knowledge.
What's not so great: Add the ability to print, copy, the area I'm working on... ie. what's transferred in, or list of K1's,.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
As I expected, product user since 2005
on July 21, 2014
Posted by: Caymander
Telephone assistance was great as all tax questions were answered fully and easy to understand.
What's great about it: Live telephone help available
What's not so great: State softwear harder to use due to lack of summary pages as available on Federal softwear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Issues with depreciation
on July 21, 2014
Posted by: dnoble235
I have assets on my own schedule. taking the ability to override from the form 4562 is not good. had to go to the IRS website and fill in the 4562. Pain in the butt! Will be looking another program next year
What's not so great: changed Depreciation Schedules
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks. Its done !!!
on July 21, 2014
Posted by: lmccann7
It was easier than I thought. Filing was a little complicated but we figured it out.
What's great about it: easy step by step help
What's not so great: some stuff was a little confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Tax Year was easy - Thanks to TurboTAx
on July 21, 2014
Posted by: LD2014
Great product made doing taxes easy and quick
What's great about it: Easy to use
What's not so great: Price could be a few dollars Cheaper
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
filing was ok, but not great
on July 22, 2014
Posted by: 898967674545LB
i have learned over the years that it is easy to be double-taxed on the clergy housing allowance if you enter in both places where you are asked during the interview. it should only be entered along with the SE income, not the income tax interview even though it appears on the W-2.
What's great about it: avoided math errors
What's not so great: turbotax still not ideal for entering clergy housing allowance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Average
on July 22, 2014
Posted by: Jerry890760875
Sometimes I get lost and get upset that it makes me go through questions again in modules instead of having a pop-up with screen locations to go back to instead back button incessantly or jump to module beginnings.
The summary areas can be useful at times though. I do not believe it holds my cost over the year's well when I purchased and I must go to files to remember when, how much, etc. on past purchases.
I hate that a nickname has to be used and I cannot use my own. Make a persitant number in the packground and release us from this craziness!
What's great about it: I believe I can trust your calculations.
What's not so great: Sometimes I feel that I don't have all the facts.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Glad its Done
on July 22, 2014
Posted by: BOBBY77705
Lets me take the time to get it right
What's great about it: Take enough time to review and think
What's not so great: Takes quite some time but its worth it
Written by a customer while visiting turbotax.intuit.com
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