Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Quick, Easy and Thorough!
on April 19, 2014
Posted by: ILovedit
This was great! Walks you through every scenario you may possibly have to claim everything you need and to receive all the deductions you can get. All calculations are done for you, so no need to do any hard work yourself.
What's great about it: User Friendly, Easy, Calculates for you........
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on April 19, 2014
Posted by: Nootz
Turbo Tax 2013 was easy to use from start to eFile finish. I found the most beneficial change to be in the investment transaction area. I always enter the transaction information manually and I was able to do it in a fraction of the time I had spent in previous years.
What's great about it: Easier than 2012
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Peasy
on April 19, 2014
Posted by: lmpring
Not having to fill out a single form was very nice. I'm a huge procrastinator who dreaded starting her taxes. Being walked through the whole process really made it less stressful to just start...
What's great about it: Not having to fill out any forms.
What's not so great: There was a problem found in the error check and I couldn't figure out where it came from.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review of Turbo Tax 2013
on April 19, 2014
Posted by: WDSeay
I have used Turbox tax for atleast15 year or more, there's a reason, I have always had great success in using the program, This is the first year that I have ever had an issue, I am very disappointed that the program would not update, I would download and install the updates but kept getting a error message.
What's great about it: Just like before, easy to use.
What's not so great: Using for Mac would not update, very frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Useable, easier that some of the others.
on April 19, 2014
Posted by: RDKspike
1. When in the middle of processing and I save the file, it should reopen at the point I saved the file. It is ridiculous to have to step through 2 or 3 pages to get to the point I was working on.
2.Charitable donations should be alphabetized. I do this as I gather the information to be put in my tax forms. Otherwise, it is search through the entire list to find the next entry - and that includes the ones I did not donate to this year.
3. The real problem was in the processing of last years' overpayment. I indicated that I wanted it to go towards 2014 Estimated Tax. However, TurboTax ended up with $1607.00 on line 73, and $1682.00 on line 75. And the return was rejected. I do not know where TurboTax got the $1682.00, unless it was from a previous calculation that was changed when I changed a number in some other part of the form.
2.Charitable donations should be alphabetized. I do this as I gather the information to be put in my tax forms. Otherwise, it is search through the entire list to find the next entry - and that includes the ones I did not donate to this year.
3. The real problem was in the processing of last years' overpayment. I indicated that I wanted it to go towards 2014 Estimated Tax. However, TurboTax ended up with $1607.00 on line 73, and $1682.00 on line 75. And the return was rejected. I do not know where TurboTax got the $1682.00, unless it was from a previous calculation that was changed when I changed a number in some other part of the form.
What's not so great: See below.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved me untold hours of research
on April 20, 2014
Posted by: LibraryKat
I have used Turbo Tax for well over a decade. It makes it much easier to do my taxes by myself. It has all the forms I need, and is especially useful for California State income tax, which is pretty difficult to fill out on one's own. The program has many ways to view one's progress, and also many links to various tax information.
What's great about it: The Turbo Tax State income tax program is so easy compared with doing it by hand -- thank you!
What's not so great: I had to adjust some information on a couple of worksheets to get the info in the right place.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time error
on April 20, 2014
Posted by: eduk8r
I have used turbo tax for years and years, without an error until this year.
Because Turbo Tax has never let me down in the past, I was not careful, and assumed everything was correct.
My e-file was rejected because my daughter was automatically populated as a dependent, and she has not been a dependent for 15 years.
I missed this error, and went from getting a refund of $300 to having to pay $300 with possible penalties and interest.
What's great about it: Get's easier every year!
What's not so great: Error - automatically populated my daughter as a dependent. This daughter files her own return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only 1 Missing Piece
on April 20, 2014
Posted by: Samir944
When I go back to enter data I missed during the "Guide Me" process, I would like a link to take me back to where I was. If this exists, I never found it.
What's great about it: Simple
What's not so great: back to Where I Was
Pros: I moved
Written by a customer while visiting turbotax.intuit.com