Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
thank goodness only once a year!
on April 15, 2014
Posted by: LngTermTTuser
if your tax situation is simple, then TTax is just right but too expensive, with add-on fees for the state e-filing for example (despite free eFiling available online). TTax tries to get you to upgrade repeatedly to Premier, even if you have just a couple of stock sales. Also refused to upload data from Quicken 2011 to force me to upgrade that product.
I ran into many bugs - for example, try following the step-by-step for adding interest from a Foreign Bank. or try to edit the name of a charity that was uploaded from Quicken (you have to go to the Forms view to manage that).
I'll keep using TTax because it does do the tedious stuff well, although I wish they had an expert mode on the step-by-step for experienced users.
What's great about it: got my taxes filed
What's not so great: had to deal with so many poor design choices by TT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked Beautifully...Even though we had to pay!
on April 15, 2014
Posted by: ubfc83
We have been using TurboTax since 2009, and it has improved each year. This year we completed our tax return in record time and accuracy with the good assistance of TurboTax.
What's great about it: Great assistance throughout the entire process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
COSTLY
on April 15, 2014
Posted by: STRAINJAH
It's great for self filing but they get you for a purchase price in the stores then they get you again and the end of filing.
What's great about it: EASY TO USE AND LEARN TO AN EXTENT
What's not so great: HIDDEN COST
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Painful and Difficult to use
on April 15, 2014
Posted by: Kaboodle22
Not intuitive. Difficult to know what was acceptable to deduct. Not easy to go back and revise things. Could not easily add deductions for prior mortgage. Asked a lot of questions about things that didn't pertain to this year's return and did not garner any savings/deductions.
What's not so great: Difficult and confusing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than ever
on April 15, 2014
Posted by: Wilson55
We buy TTax every year. we have 5 properties, INT, DIV and capital gain income. Entering all the material could not be easier.
What's great about it: Prior Year transfers and finiancial downloads
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy To Use
on April 15, 2014
Posted by: bdcopeland
I like using TurboTax. Have been using it for years. Good program. Only negative thing I have to say is the difficulty in manually inputting non-cash charitable contributions. Items that are not in the list must be entered manually and there is no way to do that without creating a separate entry.
What's great about it: Ease of use;
What's not so great: It's Deductible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Updates before starting
on April 15, 2014
Posted by: john1cd
Updates should be completed each time when you open up the program before you start - each time - not just before filing!
What's great about it: Easy to use
What's not so great: Updates done just before filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was EZ
on April 15, 2014
Posted by: ZonaBadger
The name says it all, the program is intuitive and very user friendly.
What's great about it: Quicker than last year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com