Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Early Filer
on February 3, 2014
Posted by: Babove
I have used TurboTax every year for over 10 years now, but this year's installation of the software was by far the worst of all. It took me over 45 minutes to install, uninstall (because there was an error in the installation as it stalled for over 15 minutes), then re-install the software. Very, very frustrated & disappointed!
What's great about it: Quick work once it got going
What's not so great: Took as long to load software as it did to do the actual taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable and Reliable Product
on February 3, 2014
Posted by: ForeverHooked
I have used this product since the 1990s. It makes doing your taxes and the families so much easier. It gets easier and easier every year. Keep up the good work!
What's great about it: Easy interview process and the transferring of various data is helpful with accuracy of transferred information
What's not so great: Place the preference of e-file or mail for federal or state on same page
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still The Best
on February 3, 2014
Posted by: massenbg
This is the 16th year I've used Turbo Tax. I kind of miss the videos of the experts back in the day, but the CD would take forever to load. Nowadays, the program runs very smooth and very intuitive (no, that wasn't a pun). Sorry, but I can't do a direct comparison with the competition, but I've always been pleased with Turbo Tax. Worth the money even if it's just insurance that I don't make a math error.
What's great about it: Easy as pie.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding ONCE AGAIN
on February 3, 2014
Posted by: css1713
I have been using this product for over 20 years. It gets better with age!
What's great about it: Ease of use
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done!
on February 3, 2014
Posted by: oceanrace
We've used TurboTax for years. It's a very easy to use program!
What's great about it: Easy and Fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on February 3, 2014
Posted by: Hummingbird24
Turbo Tax is a great product. It was recommended to me by a friend and I was reluctant at first. I have used it for many years now and would never even consider doing my taxes without Turbo Tax. Thank you for a great product that is so user friendly!
What's great about it: So easy to navigate. If you can click your mouse....you can do your taxes with confidence.
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Refund
on February 3, 2014
Posted by: Meagan276
This program is so fast and easy to use that I would recommend it to anyone. It is self explanatory and commend the people who came out with this product and the ones who work on it every year.
What's great about it: Fast and easy to use
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Delux
on February 3, 2014
Posted by: Lcdurden74
this was even easier this year thaan previous years. I will refer TurboTax to all of my friends and family.
What's great about it: Very easy to use
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com