Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Generally very good
on April 15, 2014
Posted by: JeffStevens
Loved the comparison to last year.
Deduction interface needs serious help, specifically for donations of items Very clunky, hard to dig through 4 layers of menus to get to the thing I donated.
It's hard to skip sections. if I want to move on to the next part of Income, I have to scroll down. I do this a lot, since a lot of sections don't apply to me. Let me skip with an Enter or a click higher in the screen.
What's great about it: Comparison to last year
What's not so great: Deduction Interface. Hard to skip.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use Turbo Tax
on April 15, 2014
Posted by: PBGFL
I have used Turbo Tax for 12 years now. It is comprehensive, but it also gives me a chance to actually see my finances year by year , and to realign my goals accordingly. That is the advantage of doing it yourself.
What's great about it: Comprehensive, walks you through the steps
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Searched for good 1099-S info not found
on April 15, 2014
Posted by: GaryLynnw
If you inherit a house and have multiple heirs, what to key in the right fields were conflicting, ie: enter date of death or "inherited" in the date field. I found info to do both. IRS data wasn't clear either.
What's great about it: Reliable, thorough, OK on general help info
What's not so great: If you need details, even the blogs fell short on 1099-S
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Good As It Ever Was And That Is GREAT!
on April 15, 2014
Posted by: LGBFELT
In earlier years, I tried importing data directly from Quicken. The first year or two, this worked real well but on say the third year, it resulted in a TRAIN WRECK. Thereafter, I manually take data (actually cut n' paste) from Quicken and enter it in TurboTax. Not a high speed operation but then I don't get thrown off the tracks either. Just keep making the product as good as you always have and life (at least during tax season) will be GOOD.
What's great about it: Gets the complete job done with good flexibility and little fuss.
What's not so great: Advantage Member and many year repeat costumers should get a better price break.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Turbo!
on April 15, 2014
Posted by: PacoFrank
Fully detailed product and great support.
What's great about it: Great product and easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No gold ring
on April 15, 2014
Posted by: macpierson
Tax rules are far too complicated to do returns on your own. TurboTax is a good guide, and the review of your data is a blessing. It is a well thought out and functional piece of software.
To extremely frustrating aspects need upgraded. The "continue where you left off" must return to the actual screen, not to the beginning of a SECTION. It blew my mind to find the software refusing to "verify" the tax form one click short of transmitting the taxes. Happened twice. Looked up feedback and saw it was a common problem with Macs. A Reboot of my mac, and a reboot of the program finally let me transmit. Please address these two issues.
To extremely frustrating aspects need upgraded. The "continue where you left off" must return to the actual screen, not to the beginning of a SECTION. It blew my mind to find the software refusing to "verify" the tax form one click short of transmitting the taxes. Happened twice. Looked up feedback and saw it was a common problem with Macs. A Reboot of my mac, and a reboot of the program finally let me transmit. Please address these two issues.
What's great about it: I have used Turbotax for many years. It is a must have app for my taxes because of the walk through, explainations, etc
What's not so great: Non-functional "resume where you left off" buttons. Hate! redoing entire section- pop directly to last screen
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Dey Done Snatched Anudder 5 G's, DANG!!!
on April 15, 2014
Posted by: ChelleBRx
We use it every year to fight and bond while doing taxes.
What's great about it: user friendly
What's not so great: we always owe, so what if it's not your fault, that's my con mayne!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Short Work of Tax Prep
on April 15, 2014
Posted by: tmjholl
Very easy to follow and enter figures.
What's great about it: Easy
What's not so great: Couldn't transer from Quicken 2009
Written by a customer while visiting turbotax.intuit.com