Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I won't use anything else
on April 15, 2014
Posted by: KenInSD
Turbo Tax makes gathering information and filing taxes super easy. I've used this software for the past several years and it gets better and easier to use every year.
What's great about it: Very easy. Walked me through everything.
What's not so great: Put the "Continue" button at the top of the page so I don't have to scroll to the bottom to move to the next section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to get it done!
on April 15, 2014
Posted by: Allieboo
This is the 6th consecutive year I have used Turbotax and each year is an improvement. I appreciate the up to date information on current tax situations. I trust the information I receive from within the software and in the live chat and question lists. I highly recommend this product for its completeness and ease of use.
What's great about it: Logical step wise approach to completing taxes
What's not so great: none
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy refund
on April 15, 2014
Posted by: Patharp
I have been using Turbo Tax for several yrs. It is pretty simple and clear cut with all the questions asked. The only issue I now have is that I use it to do my daughter's taxes. Being single with no deductions it is very time consuming to walk through all those steps which are not necessary.
It would be an even better product if the 1040EZ and the state forms for single filers were included in the program.
What's great about it: Walk through was easy
What's not so great: Program does not accomodate for a EZ filer (single no deductions)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
hidden Forms not very intuitive
on April 15, 2014
Posted by: TXHondo
Was unable to easily determine how & where to delete rogue 1098-T worksheet . Finally stumbled upon Forms icon in top-right corner. That area is usually reserved for online tech support / help and instructions. That icon should be moved nearer entry area and also made available from pull-down menu.
More detailed information needed for:
Children Under 24 income and parents taxable income.
Form 1099-C as it pertains to college loans.
Children Under 24 income and parents taxable income.
Form 1099-C as it pertains to college loans.
What's great about it: thoroughness of program for personal information
What's not so great: need more details how fields are related at times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy!
on April 15, 2014
Posted by: Mishe
This was my second year using this software and again I was very impressed. I found it easy to use and the step-by-step guide helped to find deductions that I wasn't aware of. I would definitely recommend this software to others.
What's great about it: Step-by-Step Guide
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo-Injection!
on April 15, 2014
Posted by: Bogone
The step by step guidance, explanatives and reassurance of maximizing returns, minimizing mistakes and the likeliehood of not being audited, speaks volumes about TURBO TAX. It's almost too easy, yet highly professional and accurate.
What's great about it: The ease, simplicity and reassurance of submitting an accurate return
What's not so great: Wasn't able to pull up my return from 2012
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fix IRA screens
on April 15, 2014
Posted by: taxweasel
The IRA routine appears to be programed by a tax acct instead of being programed by a user. I had to first input all 4 IRAs at there maximum value just to find our limitations and then erase all the IRA work I had done and reinput the new limited amounts calculated by turbotax. That is not how anybody thinks about IRAs except tax accountants.
You need to think like a user not a tax account ( I am both and also a programmer). First you should ask the questions, then show a table with the ALLOWED amounts for all 4 IRAs. Then ask if you want to invest the allowed amounts or input different amounts that you have already contributed. then show any penalties - r paseur
What's great about it: Everything except cumbersome IRA screens
What's not so great: IRA
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another successful return!
on April 15, 2014
Posted by: jcnmac
Probably been using TT for over 15 years.
Each year it improves and I have confidence that all stone has been turned!
I would recommend using an accountant every few years if you have investment property and significant stock gains and losses.
Also recommend going through the TT "interview" process at least twice just to make sure you don't miss something.
Each year it improves and I have confidence that all stone has been turned!
I would recommend using an accountant every few years if you have investment property and significant stock gains and losses.
Also recommend going through the TT "interview" process at least twice just to make sure you don't miss something.
What's great about it: LOTS of Tools and Reviews to consider
What's not so great: Sometimes it's unclear what is important
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com