Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Ease of Navigation
on October 21, 2014
Posted by: captgb70
I have ued other tax prep software and
Turbo Tax beats all the others hands down!
Turbo Tax beats all the others hands down!
What's great about it: No matter where you are in your return you can easily navigate anywhere in your return.
What's not so great: None worth mentioning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on October 22, 2014
Posted by: T1941
I've used turbotax for over 20 years and I think it is the best income tax software available.
What's great about it: easy to use; step by step helps you find more deductions
What's not so great: cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time User!
on October 26, 2014
Posted by: Schnurls
Very happy with the program!
What's great about it: Loved how detailed the explanations of each category were!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well done, has never let me down!
on November 6, 2014
Posted by: CowboyCurt
I've never had to use any other program in the last twenty-five years to complete my tax returns. In good years and bad years, TurboTax has never let me down when it came down to the deadline. In the bad years, at least it helped ease the pain of doing the taxes. Curtis L. Roberts
What's great about it: Simplicity!
What's not so great: Late updates that sometime affect my taxes.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on November 17, 2014
Posted by: BCWalk
I trust Turbo Tax every year in filing my federal and state taxes.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy Customer
on November 19, 2014
Posted by: TheCrazyCuban
Turbo tax is great tool:
it reduced time
Organizes the preprarer
the tool is flexible
and comprehensive.
Organizes the preprarer
the tool is flexible
and comprehensive.
What's great about it: Turbo tax was very helpful in completing my returns.
What's not so great: I am partner in an accounting large accounting firm, some of the partnership specific issue can be simplified.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to use! Mostly.
on November 23, 2014
Posted by: GinaNS
Everything went swimmingly well....
Until I got to the part where I was agreeing to put part of the return on an Amazon gift card. I entered my name and the date, and clicked "I agree", then it took me to a screen saying I hadn't filled in the date properly, and it had the date underneath it that I needed to copy. The numbers were exactly the same, no difference at all. I tried re-typing it a few times and each time it said I had entered the wrong date. I KNOW what today's date is, it was even prompting me with the correct date, and I'd enter that exact date, and then it'd tell me that I had entered the incorrect date. I tried to make it a day before and after today's date. Nothing worked. I ended up NOT being able to sign up for part of my money on an Amazon.com gift card, because the software was glitched. I was pretty upset about that.
What's great about it: Takes you through everything step-by-step
What's not so great: Software glitch
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax to the rescue...
on December 3, 2014
Posted by: grnidldy
I have come to depend on your product for many years now. Just wanted to let you know that even while I ran into some technical glitches with launching the program I am extremely happy with your product and especially for the very attentive & helpful support associates I dealt in the process of resolving my issues. You have earned another faithful customer with multiple years of satisfaction!!!!
Best regards,
Jackie
Jackie
What's great about it: Sraight forward and very "user" friendly
What's not so great: Had issues launching programs
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com