Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
So user friendly and easy
on April 15, 2014
Posted by: meldabo
Turbo tax is incredibly easy to use and effectively guides you through each section to ensure you get the best refund. Thank you for making it look so easy!
What's great about it: Easy to use, very thorough, complete
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezey!
on April 15, 2014
Posted by: Prayerpartner
I've used Turbo tax for the last several years. I really like how it gathers the information and walks me through the process. If I was even more organized, it would be even easier!
What's great about it: Clear, straight forward way it walked me through every detail.
What's not so great: Can't think of anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay
on April 15, 2014
Posted by: TurboMtn
Everything about this software is fine except for two things:
1) It's difficult to go into specific parts of your rental property data to review, add and edit. You have to go through the entire interview process from the beginning, instead of being able to go directly to the part (like income, expenses, depreciation) you'd like to work on. It's been like this for years and still no fix.
2) It's very laborious to test the different tax impacts of contributing to an IRA or Roth IRA or some combination of the two. Seems like something they could handle better and offer recommendations.
1) It's difficult to go into specific parts of your rental property data to review, add and edit. You have to go through the entire interview process from the beginning, instead of being able to go directly to the part (like income, expenses, depreciation) you'd like to work on. It's been like this for years and still no fix.
2) It's very laborious to test the different tax impacts of contributing to an IRA or Roth IRA or some combination of the two. Seems like something they could handle better and offer recommendations.
What's great about it: Makes preparing return pretty easy
What's not so great: Difficult to access specific parts of rental property data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 15, 2014
Posted by: DanPat55
I will not use TurboTax next year.
What's not so great: Free State Return is very misleading ...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No paper involved
on April 15, 2014
Posted by: LynnLL
Everything went well except for one item which I couldn't figure out. Customer support (Rhonda) was great.
What's great about it: Great customer support
What's not so great: Some questions I didn't understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting better
on April 15, 2014
Posted by: Geggy
Turbo Tax was seamless between the federal and state forms for two filers in this household. I liked the thoroughness and comfort from the continuous checking to make sure things were complete and accurate. Nothing faltered during the several times I got into the program.
I realized I had a major problem with collecting social security and earning "too much" money. Before I started the tax program in earnest I feared how to calculate the costs correctly; which was taken care of by Turbo Tax. Thanks!
I have used Turbo Tax for over 10 years with one deviation to a brand that was about $10 cheaper. That was a mistake that wasn't worth the additional cost.
I realized I had a major problem with collecting social security and earning "too much" money. Before I started the tax program in earnest I feared how to calculate the costs correctly; which was taken care of by Turbo Tax. Thanks!
I have used Turbo Tax for over 10 years with one deviation to a brand that was about $10 cheaper. That was a mistake that wasn't worth the additional cost.
What's great about it: comprehensive, ability pickup where left off. Ease to go between views.
What's not so great: Help with federal jargon inconsistancy for continuing education credit
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on April 15, 2014
Posted by: KKJKG
Makes it easy to do your taxes.....
What's great about it: free federal efile
What's not so great: have to pay for state efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Gets Easier for Novices
on April 15, 2014
Posted by: gorxheim
I used the import from prior year and let Turbo Tax walk me through the rest. I could see where I had entries last year, but still looked to see if I had any changes that Turbo Tax would catch. I gave up trying to print the return through Turbo Tax because I could not send it straight to the network printer; I HAD to print from a pdf preview, which kept freezing up. Finally I sent the saved pdf to my husband to print on the shared printer attached to his PC. Too bad we had to do a work around at the end when everything else had gone so well.
What's great about it: Letting Turbo Tax walk you through to avoid mistakes
What's not so great: Harder to find more detailed features I have become used to
Written by a customer while visiting turbotax.intuit.com