Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
thanks for always being there, great tax info
on April 15, 2014
Posted by: jodauz1
Great tips on maximizing my returns, very simple to do my own taxes.
What's great about it: helpfull hints on deductions
What's not so great: I liked it all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 15, 2014
Posted by: 1Flash1
The 1099-R section is very confusing if FORM 4852 (UK Pension) is required ! Their addresses don't fit Turbo Tax boxes and Payer ID does NOT accept letters ! Had to use all zeros to make it E-File !!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Most Excellent Done
on April 15, 2014
Posted by: Maginot
I'd like periodic reminders of what personal data I am using, as I go through the form. Ex.> I live at one address but I prefer to receive my physical mail at another address which is more secure, private and quicker. This is not normally the case, but for now, I prefer to do this. This year, I 'almost' used the less preferred address for my return but was able to catch the issue before it went out.
I prefer the Turbo Tax Updates be downloaded at the start of preparing my return.
The printing and PDF'ing sections are confusing and it seems the program wants to PDF the return instead of printing out a hard copy, and I have to work through the process to get the copy I actually want done/printed. This printing selection SHOULD be much more straightforward, or more accomodating / responsive. Seems kind of "clunky."
What's great about it: Well Structured, Logical, Good Sequence, Good Reminders.
What's not so great: Short on Examples; Needs Better "Highlighting" of Important Data and Info
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank heaven!
on April 15, 2014
Posted by: scfinally1
I I think turbo is a great way to complete your taxes. It's easy and quick.
What's great about it: Turbo is easy to follow. It guides you through the process step-by-step
What's not so great: Need to add some state forms for educators.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 15, 2014
Posted by: donnabowanna
This customer did not provide a text review.
What's great about it: Walks you through every step
What's not so great: paying to have state tax filed
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
loved my refund
on April 15, 2014
Posted by: CBP029
Fourth year using this program due to ease and directions to work through the tax forms.
What's great about it: walked through all categories and steps
What's not so great: some trouble resetting password took 6 times before done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
What the heck happened to the state return?
on April 15, 2014
Posted by: BryceHarper
I've used TTax for years, very many years, even back when it came on a stack of diskettes. It's always been easy to use.
This year, the first I used on a Mac, started crashing as soon as I downloaded the state version. Worse, I could not restart TTax to get back into it and save a copy of my return. Only by hinting around on the forums did I discover that removing the Form directory allowed me to go back in. Asking general users to do that is pretty silly, and risky at that.
Even worse, I've discovered, via the forums, that this problem has existed for several months. Wow... unbelievable that this problem has continued through the entire tax season without a fix. It's now April 15 and I got the federal return done, but no way am I going to download the state version and break it all over again.
So Intuit, A for general program, and D+ for program support and crashing bug in production for 2013.
Also, when I bought the CD, I don't recall seeing that I had to also pay for the state version?
P.S. ... Nickname already taken? Please!!!!!!
What's great about it: Easy to use
What's not so great: State is buggy. And it costs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 15, 2014
Posted by: charlie5437
I have used TurboTax for around 10 years and have never been disappointed
What's great about it: Allways walks me through my entire return easily
Written by a customer while visiting turbotax.intuit.com