Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Product
on April 14, 2014
Posted by: Sassy100
I've used this product for the past umpteen years and have never been disappointed. It is easy to understand and follow. All you have to do is gather the info needed to plug into the questions asked. The program does everything else for you. Better than going to a real person...saves time!!!
What's great about it: Easy to Follow and Understand
What's not so great: None really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like the Easy Use!
on April 14, 2014
Posted by: JMTorsch
I have always used Turbo Tax because it is easy and reliable.
I am not happy this year that I had to e-file my state return. I don't think that I should have to pay to file something that I can mail in and that I did not get the choice. I don't think that is right.
What's great about it: Goes through things step by step!
What's not so great: No mailing my state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very user friendly
on April 14, 2014
Posted by: SweetsForever
I have been using Turbo Tax for more than five years and each year the product changes slightly making me feel that sections are being missed. This causes me to go to the form section to make sure that the data is there. I believe that more explanation should be given before moving to another section; for example, the software could state "that a particular section or form is not needed because........" instead of moving forward.
What's great about it: Easy and quick to use
What's not so great: Changes slightly each year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 FED TAX Filing
on April 14, 2014
Posted by: madhatt
I almost missed a deduction for St Sales Taxes. Turbo Tax did not prompt me to go back to correct.
What's great about it: Fast, easy to use
What's not so great: Some steps can be confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful
on April 14, 2014
Posted by: cloverhill
Great software! The guided step process really helps understand what is required or what has changed.
What's great about it: Extra forms available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy program
on April 14, 2014
Posted by: BakerHousehold
I love this program. I am always pleased with the process of Turbo Tax.
What's great about it: So simple and accurate
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy!
on April 14, 2014
Posted by: vickyG15
I have been using turbo tax for 4 years and I love the ease of filing my taxes right from home. At first I was nervous that it would be difficult to follow. I was pleasantly surprised at how quick and easy it was. They work with you step by step. How much easier can you get!
What's great about it: Turbo tax makes it so easy for me to file my taxes quickly, accuratley, and securely.
What's not so great: Nada!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are Done!
on April 14, 2014
Posted by: BigDog123
Overall, a very simple process. It captured everything we had to submit and asked for deductions we would have never thought about.
What's great about it: Easy to understand and fill out
What's not so great: Some questions were unclear
Pros: I moved
Written by a customer while visiting turbotax.intuit.com