Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 14, 2014
Posted by: ddtd
Havent had a refund in years!!!! Finally got one with Turbo tax!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 14, 2014
Posted by: donomics
No issues and easy to use
What's great about it: Very easy to work through
What's not so great: Sending the government my money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job
on April 14, 2014
Posted by: oklb
printing forms
What's great about it: easy to use
What's not so great: none maybe the printing could be easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: Harry1947
There were changes up to the last minute. This should not be an issue. Tax law should be set in stone prior to the end of the "current" tax year. Don't know if this is a Turbo-Tax issue or Federal/State Government issue.
What's great about it: Liked the prompts for the tax walkthrough
What's not so great: Some of the "state" info was a bit "fuzzy". Can't define further than that.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on April 14, 2014
Posted by: JAJA381
I appreciated the help!
What's great about it: Not too difficult
What's not so great: Had to redo it. It didn't save the first time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 14, 2014
Posted by: cdoggs
I have used Turbo Tax for several/many years and though it moved along well, the transitions were much better in prior years. Unable to go to a specific deduction, when I needed to edit specific items.
What's great about it: Moved along well, but when adding another item or changing to spouse, I was listing items for the wrong person, not a go
What's not so great: Didn't like the difficulty in going back to a specific item and edit the item.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A Yearly Terror
on April 14, 2014
Posted by: TransGil
I have several 1099-R incomes from one source. It is extremely uncomfortable for me to type the same information, especially since the font is small (fix that!), in each form. Is there some simple way to create a template that I can simply copy and paste from form to form after completing the template once? Perhaps, something like a "master" form?
I had to make some simple corrections but it was annoying to go through the parts of forms that didn't change.
What's great about it: efiling is great; I didn't have to go to a post office (along with hundreds of others who come by car.
What's not so great: see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: RetireTOMment
Overall it was a good experience. Yearly summaries and comparisons are also helpful double check tools.
What's great about it: Interview approach, support screens, ability to switch to forms if required, summary reports
What's not so great: Had one error when calculating capital gains, asked the question twice and added both answers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com