Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Worked well
on April 14, 2014
Posted by: Taxpayer1235nc
I love using Turbo Tax it make filing Taxes easier.
What's great about it: easy to understand
What's not so great: Wish I could see what section I needed to go look at with out have to jump thru so many hoops
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on April 14, 2014
Posted by: Strany
I have always done my own taxes but messed it up two years in a row. I'm using TurboTax from now on.
What's great about it: I thought I wouid have to pay. You guys know things I don't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax! :)
on April 14, 2014
Posted by: iesusagapai1
Very helpful links and easy to follow instructions! Specially for beginners, or people with not patience at all like me! :)
What's great about it: Easy to follow!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on April 14, 2014
Posted by: Kingquadrider
Thanks for streamlining the tax process
What's great about it: This just gets easier every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok so no refund
on April 14, 2014
Posted by: dotdel
I think this program is awesome. it trook granny a little time to get used to it but it was so helpful and I feel more confident sending to irs. thanks
What's great about it: it was great at catching details we do not. did all hard work for me
What's not so great: took me a little longer to understand program but i got it eventually
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: Sourceress
When I was in college, I used to do my taxes by hand. The long form. (It wasn't that bad, since the only reason I was using the long form was to report the AK Permanent Fund Dividend. Everything else was mostly a lot of zeroes.) Using Turbo Tax is much easier, even though my life (and therefore my taxes) have gotten a lot more complicated, and I still get the same sense of satisfaction when I press "File My Return" to transmit my returns electronically that I did when I slid my finished paper return into an envelope and dropped it in the mailbox. I also love that I can import things like W2s and last year's data. I have been using tax software for the last 20 years, and while I have tried both of the major brands of tax software, I tend to come back to Turbo Tax, at least in part because it works more seamlessly with Quicken, which I am also a big fan of.
That said, there were still a few places that were not as elegant as they could be, and the help is sometimes less than helpful. I realize you're copying it straight out of IRS publications, but enhanced explanations of some of the IRS's less helpful "explanations" would be a great added value.
The other area I had problems with was when I reached the end of my return. The software insisted that I had left several areas blank that could not be left blank, even though it had not asked me to fill in values for them. I was then left trying to figure out what should go there, and having to manually work through that part of the form. It would be nice if, upon detecting an unfilled blank, the software could give you an option to go to the appropriate script to fill it out.
Other than those few minor issues, though, I have found Turbo Tax consistently to be a good product, and I will probably buy it again next year.
What's great about it: Super-easy to use and to file your taxes and get your refund. Plus, the cost may be deductable on next year's taxes.
What's not so great: There are a few places where the software is less elegant or helpful than it could be. (See below)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love the ease of this program
on April 14, 2014
Posted by: tguess3494
I will only use Turbo Tax.....
What's great about it: takes the scary out of the IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Avoid early rounding up or down of dollar amounts
on April 14, 2014
Posted by: SamKarun
I have been using TurboTax for more than 15 years. In all these years, when dollar amounts transfer to state tax return from federal return always there occurs inaccurate adjustment amount of a few dollars in the State Adjustments forms. This is due TurboTax's shortcoming of early rounding off of dollar amounts. So, TurboTax should allow an option to not rounding off for people who desire that option. Please fix TurboTax to resolve this problem.---Samkarun
What's great about it: Amounts will transfer to State Returns without creating inaccurate CA Adjustments forms like Capital Gain, etc.
What's not so great: Currently, CA Sch D Adjustment Form always creates a few dollars of inaccurate adjustments.
Written by a customer while visiting turbotax.intuit.com