Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
I cannot preview or print my return
on April 14, 2014
Posted by: anthem
This is the worst Turbo Tax Deluxe edition I have had so far. I have used TurboTax Deluxe for more than 6 years but this one has give me problems and worries.
What's great about it: None
What's not so great: Weird characters are what I see when I preview
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Re-entering same vehicles
on April 14, 2014
Posted by: barabasn1
I have six rental houses, and a sole proprietorship. I use the same two vehicles for all of them. Why did I have to enter the mileage, fuel use, etc, 7 times for each car?
What's great about it: Love not having to do depreciation schedules!
What's not so great: Why do I have to keep entering the same vehicle info?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another Year, No IRS booklets to read
on April 14, 2014
Posted by: Zzirf
Turbo Tax is great,. My father-in-law introduced me to this product several years ago. When you have all the documents, this process takes a short time. Even though I know most of what I have to enter, I go through the whole process. I learn something new each year.
What's great about it: Easy to use
What's not so great: IRA rollover looked like real income. Had to review that section again.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TTD review.
on April 14, 2014
Posted by: tstonum
The program was as usual in data entry. Unfortunately on the help side I found the program severely lacking. Nothing seemed to directly link to the question at hand. FAQ's without answers. IRS pubs unsearchable. I ended up searching the web to find my answers.Will try again next year but will be looking at other products just in case.
What's great about it: easy to fill in info.
What's not so great: Help was not nearly as helpful as in past.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Last minute crunch
on April 14, 2014
Posted by: Dorie45
I have been using the program for over ten years and find it to be very user friendly with the step by step guidelines.
What's great about it: Last year's info automatically downloaded
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY!
on April 14, 2014
Posted by: milcitx
I love the ease of use of this software. It is so user friendly and intuitive. I figured my taxes both ways, married filing separately and jointly (due to changes in income from inheritance) and it was so easy to do using this program. It really helped me save money. Thanks Turbo Tax!
What's great about it: so very easy to use
What's not so great: :( didn't get a refund this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked My Refund!
on April 14, 2014
Posted by: CLaros
Excellent for first time filers or experienced professionals.
What's great about it: Easy to follow, help is at your fingertip, have used for several years with absolutely NO Problems! Highly recommend.
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple, easy, gets the job done.
on April 14, 2014
Posted by: honchobigdog
As always, TurboTax gets the job done with minimum hassle. And as always, needs improvement where states are concerned, and the state tax add-ons are over priced. Turbo tax insisted I purchase a state package for a state with no income tax, and then ignored the "other state" income. Also did not correctly import from Federal and showed zero refund when in reality it was a full refund. Did not import W2 info correctly so had to be overridden to enter W2 info into state.
What's great about it: Import previous year, recommendations, error checks, audit risk
What's not so great: Some navigation not intuitive. Gets confused on state requirements
Written by a customer while visiting turbotax.intuit.com