Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
beat the IRS again
on April 14, 2014
Posted by: CMtinadavis
Been using Turbo tax for several years now and has always been easy and quick. I wish it was a little cheaper but as they say "you get what you pay for".
What's great about it: easy to use
What's not so great: a little pricey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy preperation
on April 14, 2014
Posted by: Submarineman
Step by step process was easy to use. I will be using Turbo Tax again next year. ITs Deductible was easy to use and helped with multiple deductions.
What's great about it: ITs Deductable
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Tax review
on April 14, 2014
Posted by: NicholleC
I am a single filer. I love the ease of which to file. However the price to pay to electronically file state taxes is OUTRAGEOUS. Will not use this product again for that reason.
What's great about it: simplicity
What's not so great: price to file state taxex
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Keeps Getting Better
on April 14, 2014
Posted by: Bamma55
I've been using TurboTax for at least 10 years and this year it was easier and more complete than ever before. I really like the way you can see how your answers are placed on the IRS form, too.
What's great about it: More thorough and understandable
What's not so great: Takes some time to be so thorough
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very helpful.
on April 14, 2014
Posted by: Hautbois
Very helpful tool. Made doing taxes so much easier.
What's great about it: Walked me through everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great Tool
on April 14, 2014
Posted by: Busyman888
Turbo Tax must update its " reading" process of the 1098-T data. A zero- value ($0) on Box 1 (if Box 2 has an amount in it) should be considered as a "blank" as per instruction on the "error-entry". Deleting the number on Line 7 does not really correct this thereby preventing Tax Returns to be e-filed in a timely manner. Can cause some frustrations...
What's great about it: Very Convenient and Economical
What's not so great: 1098-T Problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Reliable, BUT...
on April 14, 2014
Posted by: anthem
In my opinion, it is easy to use but I can say that because I majored in Accounting. I could tell I was not getting credit for the General Sales Taxes. The message that Schedule A is not available yet but will be available by 12/31/13 made me worried because I started to prepare our taxes on April 10, 2014. I was worried that the software I bought was defective. It took me a while to figure out what was wrong or missing. Glad I figured out how to fix that item because it meant a jump on my refund for $150.00.
What's great about it: Easy, convenient, reliable
What's not so great: The General Sales tax form got me worried
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
none
on April 14, 2014
Posted by: Rustiger
I found the program easy to use, very informative and in detal.
What's great about it: detail, allows to loop back
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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