Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good, but not as good as last year
on April 14, 2014
Posted by: Student55
The title, pros, and cons list my main thoughts about TurboTax 2013. It's good software, with powerful importing tools from financial institutions. Accounts that don't allow importing of tax data, though, requires data entry on Turbotax that is clumsier than it needs to be. My biggest issue, though, is the movement from last year of some features to places that don't make sense. As an example, I received some taxable fellowship income in 2013, just as I did in 2012. In 2012, following the IRS instructions, this info goes under other income. In TurboTax 2013, this information is entered under "Education" in the "Deductions and Credits" tab, a change that makes no logical sense.
What's great about it: Importing data from financial institutions was easy
What's not so great: Changes that don't make sense; weird places to enter some info
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, exact, thorough and helpful.
on April 14, 2014
Posted by: Rosie2Artist
from Oroville, CA
Program is easy to maneuver back and forth throughout both federal and state forms. Previous year carry forward of information very helpful and expedient for current years input.
What's great about it: Details of options, federal rules and support.
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Tax Returns
on April 14, 2014
Posted by: oldfart46
from Clayton, North Carolina
Will use again next year. Happy wiyh process.
What's great about it: easy to follow, simple screen design
What's not so great: problem with update during processing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super simple!
on April 14, 2014
Posted by: Oddlyem
from Tacoma, WA
Turbo Tax is a breeze! Everything you can think of (or would have never thought of yourself) is covered thoroughly and intuitively. I never have any doubts about the accuracy of my return and have been using it for years.
What's great about it: Love the additional info boxes that help guide me through understanding terms and forms I need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Top Marks
on April 14, 2014
Posted by: ccmoose
from Palo Alto, CA
This is third year of using Turbo Tax and I wouldn't use anything else.
What's great about it: East of entering information and reminders of areas I might have forgotten. Customer Service is fantastic. .
What's not so great: I had problems transmitting, but it was my computer blocking transmission not Intuit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Accurate
on April 14, 2014
Posted by: Magieprieto
from Miami Beach, FL
I have used this product for over 10 years and would not be able to file without it. Thank you
What's great about it: Transfers data from Last year and compares with new information
What's not so great: Step by step has too many questions - can be confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: Ezennia
from CA
I have used TurboTax satisfactorily for over 5 years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy to Use
on April 14, 2014
Posted by: CPMcKay
from Middletown NY
So nice and easy to use. Made my taxes this year easy and stress free.
What's great about it: Lame man's Terms
What's not so great: With out tax knowledge terms are a little confusing..not Turbo Tax's Fault
Written by a customer while visiting turbotax.intuit.com