Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Taxes
on April 14, 2014
Posted by: Mike2inGA
Have used Turbo Tax for 15 years...glad my friend got started using it...gathering data is same for DIY or TT....the instructions from the IRS are difficult to use...not so with TT
What's great about it: ease of use, drill downs
What's not so great: had to wait for forms to be finalized---an IRS issue
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Got through it
on April 14, 2014
Posted by: BargeAfloat
Phew, got through another year.
What's great about it: Does give all the forms necessary
What's not so great: Always asking for purchase of upgrade to see a simple form, that can be found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2013 - Worst year for TT ever!
on April 14, 2014
Posted by: tc727
The Federal portion seemed to proceed fine. When it came time to transfer and start my Mississippi return, the wheels came off. Turbo Tax transferred non-existing forms and then demanded that I fill in information that didn't exist. Now I am worried that the Federal portion has problems that won't manifest until I get audited. I still haven't filed my MS return. Fortunately, I have a refund due, so I should be alright for the short term.
What's great about it: Federal seemed OK
What's not so great: State (MS) program was virtually useless
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best & easiest yet!
on April 14, 2014
Posted by: Thom67
I chose the time payment and was then led to a page to determine if I wanted auto draws or pay by checks. I chose auto draws with the first one being for $XX.XX and the remainder spread over several months.
I was under the impression the first pmt was going to be auto-draw. So I was quite surprised when I was instructed to print a payment voucher for the same amount with instructions as to where to send it. WEIRD and I have no clue how to determine if there is really going to be an auto-draw. I certainly can't afford to do BOTH!
What's great about it: Easy steps to follow
What's not so great: Conflicting instructions regarding initial payment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Adjust Deductions
on April 14, 2014
Posted by: willread4
Allowed me to do at my leisure and pursue all adjustments.
What's great about it: Convenient
What's not so great: Neutral
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big refund
on April 14, 2014
Posted by: Waxguy
Turbo Tax gets better each year that I use it.
What's great about it: Straight forward and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on April 14, 2014
Posted by: 4662star
Good, Simple, Straight Forward for simplier Returns
What's great about it: Quick, Easy
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
printing nightmare
on April 14, 2014
Posted by: retiredsalt
Could not find mail option for state return after federal e-file!
when trying to print state return for mailing, both state and the already printed federal return were printed. also both federal printings included four sheets for estimated tax mailings which I have never done! What a waste of expensive paper.
when trying to print state return for mailing, both state and the already printed federal return were printed. also both federal printings included four sheets for estimated tax mailings which I have never done! What a waste of expensive paper.
What's great about it: Almost everything worked well
What's not so great: Not so printing state return for mailing
Written by a customer while visiting turbotax.intuit.com