Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Tax Return 2013
on April 14, 2014
Posted by: donbell124
Some departures from previous versions of TurboTax. For example, no apparent override instructions to change program initiated entries(?).
Didn't notice a lot of videos to explain topics.
What's great about it: Very thorough and detailed.
What's not so great: Not intuitive at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Payer Information for Pension
on April 14, 2014
Posted by: Sushrob
I kept retyping the name and address of my pension payer because the IRS instructions are not clear as to what goes on which line or in which box.
Also, "country" should include "USA" or "United States of America", not just "not applicable." It's hard to figure out.
Also, "country" should include "USA" or "United States of America", not just "not applicable." It's hard to figure out.
What's not so great: Confusing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014
on April 14, 2014
Posted by: 7224
Overall good experience. Best part is using this program eliminates the need to keep up with the mryiad of changes in tax law from year to year.
What's great about it: easy to use, very detailed in most cases
What's not so great: need clearer instruction on how to handle 1099-Q's
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Why the Glitch on Michigan State return?
on April 14, 2014
Posted by: knah7007
I've used turbo tax since the 90's, typically without a gltich. BUT, when I transferred info to the Michigan State Forms this year, it said I owed over $2,000, even though we did NOT make over $95,000 which is the non taxable amount for the state. Two things saved the day - the on line Q&A service was abundantly filled with people who had similar problems with the Michigan return. After reading a couple of them, I manually adjusted the Michigan Form 4884 and the Schedule 1, and wound up with the correct number of zero for this return. Some of the comments about this were at least two weeks old, so there should have been ample time to get the errors corrected.
What's great about it: Everything went well for Federal tax return
What's not so great: MAJOR problem with handling retirement income for Michigan Returnj
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as can be
on April 14, 2014
Posted by: creakybonze
I have used this for years, will continue.
What's great about it: ease of movement from section to section
What's not so great: some of the descriptions just didn't make it for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME PRODUCT
on April 14, 2014
Posted by: shrek911
I've been using Turbo Tax for 25 years and have always been delighted with it. I highly recommend this product to ANYONE who wish to file their taxes on their own. I have also used this product to file business taxes as well.
What's great about it: everything is detailed to the point
What's not so great: don't have any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still the best way to go!
on April 14, 2014
Posted by: Zadie
Have used TTax for, like, EVER! Love it and will continue to use. The e-filing is fabulous.
What's great about it: The step by step walk-through is awesome
What's not so great: Some info in help hard to find but usually get answers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use of Turbo Tax for CY2013
on April 14, 2014
Posted by: RoyHays2013
I like it! I've been using TT for over ten years now, and only ran into trouble once (and that was my fault!).
What's great about it: Easy, self-explanatory instructions
What's not so great: Had problems signing on to download my investment reports
Written by a customer while visiting turbotax.intuit.com