Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Notch down from previous years
on April 13, 2014
Posted by: llissa
Fist time I've had a couple items left from my paperwork that I've always filled in (and was asked about with the Step-by-Step) but was never addressed this year. Difficult to know where those things should have gone.
What's great about it: Step-by-Step
What's not so great: Step-by-Step missing steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: MarJon
Paperwork very neat I like the printouts
Love the electronic filing
Love the electronic filing
What's great about it: Step by step guidance and explainations if needed
What's not so great: I do not like the refund running total on the top of the page very distracting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quickest Tax Return Ever
on April 13, 2014
Posted by: marklm
This is so easy to follow and saves me a lot of time.
What's great about it: Easy to follow
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problems downloading updates and state
on April 13, 2014
Posted by: BruceJ
We could not get TurboTax to download updates or the State files with Windows 8. Many other people had the same problem on the help files. Nothing worked, spent many hours trying to fix and finally loaded TurboTax CD on an older XP PC with same version of Norton Internet Security. That worked but I wasted many hours. Have you considered refunds?
What's great about it: Worked once loaded but very frustrated user
What's not so great: Terrible interface with Windows8...didn't work!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: mheb
You already roughly already know what my AGI is and you know that I will not be eligible for a credit, so don't make me go through the trouble of filling out these items.
Examples: College Credit for child, IRA, house credit, etc
What's not so great: Forced to fill out items when no credit is possible due to high AGI
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and quick
on April 13, 2014
Posted by: shaun0316
I always buy TurboTax for all of my Tax purposes and will continue to do so. I will recommend this to anyone
What's great about it: Fast, simple and reliable
What's not so great: Price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too complex
on April 13, 2014
Posted by: Raoulprof
Why it gave me all these adjustments as community property, when it gave no explanations as to why or how it was calculated. It took me quite a while to go to the items and remove them. I had to find the way to maneuver to each item individually. Then the system told me they should be blank!! So why were they inserted in the first place?!
What's great about it: I liked the fact that it can populate the W2 info with a strokes of info. Saves alot of time
What's not so great: In filing as domestic partner, it included all kinds of credits as community property adjustments without any explanatio
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Increased Fees
on April 13, 2014
Posted by: bippchen
Some of the fees were too high in relation to the anticipated returns and or payments.
What's great about it: Gives step by step analysis of filing taxes
What's not so great: Increased fees for filing state returns and for doing a 2nd state return
Written by a customer while visiting turbotax.intuit.com