Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easier than I thought !
on April 13, 2014
Posted by: therws
I was very nervous about doing this but the prices they were charging were beginning to be unaffordable. So I took the challenge and tonight my husband and I sat down and got our taxes done. It was very user friendly for even the non computer person. Although I must say it did take some time to really read the questions and make sure that we were using the right place to add our info.
I liked that there was a help section where we could go and get answers which we needed to do two or three times. It was a step by step process which was very easy to follow . Only problem was wish we had done this earlier !!
I liked that there was a help section where we could go and get answers which we needed to do two or three times. It was a step by step process which was very easy to follow . Only problem was wish we had done this earlier !!
What's great about it: I really liked that it took you step by step and that you could go back and make changes when needed.
What's not so great: some of the things we needed to add like being a VFD and having LOSAP points. no one really knew the answer to that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No refund today:(
on April 13, 2014
Posted by: Coryanddiva
I continue to use Turbo Tax every year as I trust it (having also done my taxes manually to compare notes in the beginning). They are always right on.
What's great about it: Quick and user friendly, new business expenses well explained
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Woo Hoo I am finally don with the dreaded taxes !
on April 13, 2014
Posted by: MissHavershim55
I have been in love with Turbo Tax for over ten years now and would not use any other program !
What's great about it: Turbo makes it so easy !
What's not so great: There are no cons in my opinion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Community Property rules
on April 13, 2014
Posted by: Youpick
Vague and confusing. One place Turbo Tax says you must use Community Property rules and later it asks if you have any Community Property to declare. Explanation just isn't clear and I'm still not clear if we did our taxes correctly. Once you've gone past a question, we couldn't find a way to go back into the return and find it without starting the return all over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It went great
on April 13, 2014
Posted by: Kiwi11
My sons found this very easy to use
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: ThomThumb
If you keep good records, Turbo makes it as easy as eating a piece of cake.
What's great about it: Walked me right through everything.
What's not so great: Correcting mistakes requires deleting nd re-enter data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on April 13, 2014
Posted by: toheaven
This customer did not provide a text review.
What's great about it: Every screen had an explanation about the questions being asked. This made it easy to understand.
What's not so great: I have no issues with Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Much Happier this year with Turbo Tax
on April 13, 2014
Posted by: seeker2
Pretty much summed up this years version. Not their fault, but
unbelievable to have 50 review pages for relatively simple
filing. Again California e-file charging so much for something that saves them money and time. Love this state, but $$$$ really drives most aspects.
unbelievable to have 50 review pages for relatively simple
filing. Again California e-file charging so much for something that saves them money and time. Love this state, but $$$$ really drives most aspects.
Been TT user for many years, all in all, this is one of the better years to work with their software.
Job well done to TT staff and "cubicle" coders.
What's great about it: Much simpler to use, easier to fix on reviews.
What's not so great: Lousy California e-file fee's.
Written by a customer while visiting turbotax.intuit.com