Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Yes!!!
on April 13, 2014
Posted by: GBCampbell
Can't imagine doing my taxes without TurboTax! I never thought it would be so easy to figure out self-employment tax and deductions, or to figure out community property and income :)
What's great about it: So easy to handle Community Property/Income
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes 2013
on April 13, 2014
Posted by: Scadoo34
Turbo tax gives you step by step directions and allows you to review and change entries at any time. Using Turbo Tax year after year saves you time and energy as they can retrieve lots of information from previous returns. Program also shows you comparisons to what your tax return looked like the year prior. At the end, they will double check your work for errors and help you correct anything you may have entered incorrectly or in the wrong place. Prior to filing, they tell you how likely your return will be flagged for audit. Overall, Turbo Tax gives you the confidence to do your own taxes and the piece of mind that they are double checking your work to make sure everything is correct. Really helped me get all the tax breaks I deserve!!
What's great about it: Easy to follow step by step directions with ability to review and change easily.
What's not so great: Having to do tax returns in general
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple very easy
on April 13, 2014
Posted by: SweetPea1943
I have done my taxes with Turbo Tax for 3 years now. It is so easy. I will be doing them the same way next year if I'm alive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
worst year yet for turbo tax
on April 13, 2014
Posted by: mab1951
i had tried and failed to on numerous times to file electrically and got an error message to update the program. I could not find how to. Your help screen said to click on the menu tab, well there is NOT ONE! I may not use Turbo Tax in 2015 (2014 return) unless you address this issue. You had me so frustrated in this process.
What's great about it: getting data from last years return
What's not so great: hard to e-file kept asking me to update the program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I wish
on April 13, 2014
Posted by: demoore
I've used TurboTax for decades--it's great. The only thing I don't like about it is having to use the "back" and "next" buttons to navigate for any little change or double-check within the interview. It's possible to use the form view, but sometimes it's not that clear where to go there.
What's great about it: It really is easy and accurate
What's not so great: Getting around is a little sluggish
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: Suziann
Have enjoyed using Turbo Tax. It is easy to use, and will guide you in what you need to do. My only complaint is trying to speak to someone for support/questions - held forever and never did get through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to do citing difficult circumstances
on April 13, 2014
Posted by: temte46
I was concerned that we had not sent in our quarterly payments in the right amount. The ease of Turbo Tax put those questions out of my mind quickly as it executed its program of collecting raw data and converting that raw data into a completed return.
What's great about it: Once needed data wAs assembled it was easy to enter data and let the program do what it is designed to.
What's not so great: No problems really save my being un-used to the present program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor
on April 13, 2014
Posted by: Debbie123456789
Unable to file either federal or state. waste of money. Have used in past without problems but too many issues with it this year. will try another company next year.
What's great about it: nothing
What's not so great: unable to efile either federal or state
Written by a customer while visiting turbotax.intuit.com