Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Total confidence
on April 13, 2014
Posted by: Juliadg
I have been using turbo tax for the past 12 years with no problems. However, for my 2011 returns I choose to go to an accountant because I didn't[ trust myself to prepare them myself due to the chemotherapy that I was undergoing. I was charged 4 times the cost of Turbo tax. They even reviewed my prior two years returns prepared with TurboTax for any errors and/or additional refunds I may have over looked, but they found none. I will NEVER use another form of tax preparation again!
What's great about it: Logical, easy to work with & trustworthy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simplified My Life
on April 13, 2014
Posted by: MABusey
Great product never had an issue with my federal or state returns. Being an I.T. Administrator I want my life as uncomplicated as possible outside of the office. Turbo Tax fills the bill. Being able to do my taxes at home and when I decide I want to work on them is a huge benefit.
What's great about it: Easy and quick been using TT for years now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Sales Tax Deduction Update
on April 13, 2014
Posted by: sEdward
After initially entering three items under sales tax I found more entries. I attempted (several times) to use the update button next to sales tax on the summary form. This simply got me to a total sales tax entry. Turbo tax would not allow any more line entries for sales tax. I called turbo Tax help center and your representative helped me by suggesting we delete all sales tax and start from the beginning. This worked.
What's not so great: Can not just use Turbo Tax's "Update" button to add to sales tax list.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
i had to pay but it made it easy
on April 13, 2014
Posted by: grayson13
I have used it for many years works great and easy to follow
What's great about it: how easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
review
on April 13, 2014
Posted by: maggett
turbo tox could not find my last year return even though it was on this computer and I could see the pdf. When it found the pdf it said it was corrupt.
What's great about it: ease of installation
What's not so great: it did not find my last year tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Error in NC calculations
on April 13, 2014
Posted by: MajorFrank
On NC calculations where both people are on Social Security, it will not let you receive the $200 for the spouse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Easy
on April 13, 2014
Posted by: bslion99
Turbo Tax is a great tool. Software performed as intended and informed me an my wife of a few tax deductions that we were not aware of. Thanks for a great product Intuit.
What's great about it: You Lead and We Follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super Quick Filing.... YAHOOOOOO!!!
on April 13, 2014
Posted by: AnneinGH
Super terrific filing process AGAIN this year! Every year it gets done in "lickity-split" timing.
So confident that it is correct as well, because the program checks it as I complete each section!
Thanks Turbo Tax!!
What's great about it: Builds from last year
What's not so great: Nothing at all
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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