Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Great Federal Return tool
on April 13, 2014
Posted by: dixstrel
I have used Turbotax for years (back to Macintax) and it is fantastic. I appreciate the user interface and many ways to find additional information (at least for federal returns). Having just moved to Ohio, I was surprised how difficult the return was with no options to define terms or understand what was to be filled in. I have been happy with previous state products: NY, NJ, PA, etc., but some work needs to be done on Ohio.
What's great about it: easy process, provides good information for federal return
What's not so great: Ohio state return process very confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Life made easy
on April 13, 2014
Posted by: lasvegasbigred
covered all the bases. Has kept up with my changing life style needs.
What's great about it: very understandable
What's not so great: long load times
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always a Good Financial Review
on April 13, 2014
Posted by: MGHTY13
More Suggestions on how to SAVE MONEY properly to lower tax liabilities in the Future particularly for baby boomers.
What options are out there for Retirement Savings if you already have a Retirement Plan and you want to augment it with income that is deducted from your AGI.
What's great about it: Very Automatic from Year to Year
What's not so great: Need to ask Same Question two different ways to ensure one qualifies for a particular deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: DianeKent
Good
What's great about it: like to understand my numbers
What's not so great: Need a signal to alert that a expense was entered twice
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 13, 2014
Posted by: notimport
the fact that i have to reboot my mac to make your software work correctly is not very reassuring.. you need to fix it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got through it in a snap!
on April 13, 2014
Posted by: PJGirl60
We have been Turbo Tax users for a five years now. As always the experience was great. The hot links are very informative. The program is user friendly. Great job.
What's great about it: Easy to use. Thorough.
What's not so great: The Education portion could use a rewrite.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20140413
on April 13, 2014
Posted by: PBadgey
Multi-state return causes some confusion. Overall I am very satisfied with TurboTax.
What's great about it: Very Helpful and up-to date with Tax information.
What's not so great: There are some areas that are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
"Practically Perfect In Every Way"
on April 13, 2014
Posted by: LADAM12
I have used Turbo Tax for a number of years now. It's a great help throughout the process. Turbo Tax's helpful hints and suggestions help to make sure I consider and take advantage of every deduction I am entitled to. I enjoy watching the box at the top of the page and seeing my refund grow as I go through each section. Turbo Tax makes the challenging task of completing my tax return a snap. Best of all, the E-file feature saves me the time and hassle of going to the Post Office and I receive my refunds lightning fast. It's so easy, anyone can do it. Thank you Turbo Tax for such an amazing tool!
What's great about it: Easy to use. Walks you through every step.
What's not so great: I can't think of any negative aspects of Turbo Tax.
Written by a customer while visiting turbotax.intuit.com