Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Did Not Print State Return Data
on April 12, 2014
Posted by: GGPa
I successfully completed both Federal and Utah State returns. I E-Filed the Federal return, and chose to send a check by mail. The return has been accepted and the check sent.. However, I chose to mail my Utah TC-40 return and the required payment (by check). When the Federal Return had been sent and I had indicated I was not going to E-File my Utah State return and payment, your program indicated it was "done". It was necessary to manually locate and then bring up the Turbotax Instructions and the Utah TC-40 Return pages and payment voucher, and then individually print them. Fortunately I was able to do so!
What's great about it: Easy to follow clear procedures for both Federal and State returns
What's not so great: I had to locate and then manually print the Utah State forms, data and instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good job
on April 12, 2014
Posted by: joe3245
mostly quick and easy
What's great about it: Easy to follow
What's not so great: like some have better views of all forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: landcruiserfc
Some of your questions could contain a warning that if your expenses don't exceed a certain percentage of your AGI, then you don't qualify for the deductions. That would save on having to do a lot of research and information input only to find out you've just wasted your time, because you don't qualify for the deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrated again
on April 12, 2014
Posted by: glovg
Every year I get the same error! Instead of directing me to the section in Turbo Tax where to fix it, I'm given a form number with no context. Very, very frustrating!
Also, I couldn't find some of the deductions I've taken in years past for educational expenses. However, it did show up on the error check but again didn't direct me to the turbo tax section to fix the problem.
What's great about it: For most items, things were smooth
What's not so great: Error check
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 12, 2014
Posted by: TheCandyKid
I've been using Turbo Tax for 5 years and find it the least expensive and easy way to go.
What's great about it: easy to use, all data from previous year is already entered
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 survey
on April 12, 2014
Posted by: WolverineToo
Overall, I'm very; satisfied with TurboTax. I've been using it since 2009.
What's great about it: Quick, asks the right questions
What's not so great: Help menu was limited, trouble with pop-ups
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Done!
on April 12, 2014
Posted by: buttercup3009
Easy to use. Anything I wasn't sure on, it had a "more information" link to tell me what it meant. I wish e-filing was free for both federal and state, rather than having to print and send in to avoid paying for state filing.
What's great about it: Easy walk through, and loaded my info from last year
What's not so great: Paying to E-file state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filed with no worries!
on April 12, 2014
Posted by: PatrickPound
TurboTax helps with all the advise/options it gives you. Also helps with information given so you don't waste time collecting information not needed.
What's great about it: Walk thru each steps makes confidence nothing is missed.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com