Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax Deluxe
on April 12, 2014
Posted by: FMR3
I have used TurboTax for several\ years and it keeps getting better. You have the choice of filing out the forms yourself or answering questions. Although--or maybe because--I majored in tax in law school, I enjoy the ease of answering questions. You can always switch to view the forms to see how your answers are recorded. I highly recommend TurboTax whether you struggle with the ever changing tax code or are a tax preparation expert. I suspect many tax assistance offices use TurboTax. Why pay tax preparation fees when you can do it yourself with TurboTax. Try it. You'll be glad you did.
What's great about it: Inexpensive, easy to use, up-to-date information, good access to forms and help
What's not so great: Not necessarily a good choice for complex estates, Subchapter S corporate income, or complex foreign earnings
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cannot change key deductions
on April 12, 2014
Posted by: JamesinVT
Like the guide but when I Entered med insurance deductions in 2 places by mistake, Turbo Tax did not catch it and I could not easily correct it.
What's great about it: Guides you through
What's not so great: Entered med insurance deductions in 2 places by mistake and Turbo Tax did not catch error and I couldn't easily fix it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased, but confused by 1099-Q interface.
on April 12, 2014
Posted by: bk5726
I have been using Turbotax over a decade, and have always been pleased and assured by its advice. This is the first time that the interface asked me to enter data from a form--the 1099-Q--while the online tax-tips indicate the data should *not* be reported on a tax return. Specifically, online "Guide to IRS Form 1099-Q: Payments from Qualified Education Programs" at: <https://turbotax.intuit.com/tax-tools/tax-tips/IRS-Tax-Forms/Guide-to-IRS-Form-1099-Q--Payments-from-Qualified-Education-Programs/INF19500.html> says ~7 paragraphs down, "For most …beneficiaries, the amounts reported on the 1099-Q aren't reported on a tax return." The interactive program interface did not advise the user of this, or give options to report or not report. Confused, I went to IRS Publication 970. Buried on p.57 it says "The…beneficiary generally does not have to include in income any earnings distributed from a QTP if the total distribution is less than or equal to adjusted … expenses." In the end, I deleted the information from my 1099-Qs, that I had entered in Turbotax. I would rather Turbotax had confidently 'held my hand' through that decision as it always does, though, or told me not to enter it in the first place subject to other data. In spite of that, thank you for a great sanity-saving product, generally.
What's great about it: Turbotax has always been a God-send, however...
What's not so great: The 1099-Q interface and online tax-tips seemed to contradict
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Quick and Easy
on April 12, 2014
Posted by: VanInIrving
Generally filing my taxes it the one of the worst time of the year for me and my wife. We generally take 5-7 days trying to get our return completed. This included reworking, a lot of erasing and over and over QA.
This year we chose to use TurboTax Deluxe Edition 2013. Boy are we glad we did. This year we spent less than 3 hours completing our return !!! Not only was this in record time, we also got a big "Warm Fuzzy" knowing that our chance of audit was near ZERO :)
Next year and the years afterwards we will be using Turbo Tax.
Thanks from your new Turbo Tax customers. VanInIrving and his wife Mrs VanInIrving !!!!
What's great about it: Self Guiding
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Experience
on April 12, 2014
Posted by: USMC2340
This was the first time using TurboTax, it was a easy to use software application. I have used the H&R Block software for many years and even had a CPA for 11 years previously. This is the way to go and all I will us in the future. Thanks for the great product.
What's great about it: It was easy to follow. The donations step by step was great.
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 12, 2014
Posted by: Knitter306
It was easier to do than last year. Still had to pay, but it makes the journey less stressful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consitant Execellence
on April 12, 2014
Posted by: AKPHIL
As always not disappointed.
What's great about it: Fast & easy to use
What's not so great: State tax is always too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on April 12, 2014
Posted by: abigail1
EASY AND ACCURATE. bEST OUT THERE
What's great about it: fAST AND ACCURATE
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com