Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
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Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Good help info.
on April 12, 2014
Posted by: Yoman2012
The help info was great in answering some questions we had on medical insurance and theft. Much better than having to decipher IRS tax lingo. They provide links to that too if you think your up to it.
What's great about it: Detailed explanation of topics.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent product
on April 12, 2014
Posted by: Bob1inVa
Suggestion: give the option NOT to see the money owed or refund numbers thru the process, at least until after all deductions are entered.. Seeing you owe $7,000 only stresses the user out early in the process...even though we of course intellectually realize the numbers will move in a better direction.
It is still akin to a "sword of Damocles" at the top of the screen...
What's great about it: used TurboTax for years, it is like a trusted old friend
What's not so great: Give option of not seeing refund numbers at all until later in process...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Still the Best
on April 12, 2014
Posted by: petedabrit
I have used TT for many years with no problems.
I really don't consider any other method of doing taxes - I have confidence that TT will deliver.
No real surprises this year - interface has not changed, and is slick and works well - easy to navigate. Makes filing Federal+ State taxes as easy as possible,
Thanks guys - keep up the good work! I will be back next year.
What's great about it: Familiar interface which makes it easy to load the information
What's not so great: NO cons: TT does the BIZ
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 12, 2014
Posted by: Anonymous
I prepared three returns using TurboTax. Overall, the program did a very good job. The only problem I had was that one of the returns had a forgiveness of debt issue with a Form 1099-C. That required the filing of a Form 982 which, as I read it, could not be done electronically via Turbo Tax. So, I had to file one return on paper. I realize that this is a complex area of the tax law, but this particular situation was factually very straightforward. Is it possible for future versions to at least make this an option for filing electronically?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax!
on April 12, 2014
Posted by: MomJudd
We've used turbo tax for years and love it!
What's great about it: Easy
What's not so great: No complaints!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excel at Taxes
on April 12, 2014
Posted by: rm1915
I have been using Turbo Tax since 2007 and it is wonderful
What's great about it: It is quick and easy if you are organized
What's not so great: not one thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Tax 2013- Turbo Good Choice
on April 12, 2014
Posted by: Mrnimrod
Comparable to others I've used in the past.
May use it next year if all goes well
What's great about it: Quick Easy- Did all Calculations.
What's not so great: Kind of rendunent on some things
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
First Time for Me
on April 12, 2014
Posted by: Mikejoe
Overall...this probably saved me weeks of effort and errors, had I not used it.
What's great about it: Very methodical, fairly easy to understand, lots of opportunities to go back for review or make changes.
What's not so great: I got lost a few times...but could be me, too.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
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