Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Mountains of paper work made easy
on April 12, 2014
Posted by: look3467
I liked the fact that I didn't have to do not one calculation. Didn't have to shuffle through all the different forms.
Basically, quite refreshing to fill out and great help from the system.
How much simpler would it have been if there was only a flat tax rate?
Basically, quite refreshing to fill out and great help from the system.
How much simpler would it have been if there was only a flat tax rate?
What's great about it: I would use Turbo-tax again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
could not e-file...would not accept correct spelli
on April 12, 2014
Posted by: mikedday
paid for e-file but could not get ttax to accept correct spelling of my name to file electronically
What's not so great: had to file by mail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax for another easy tax season
on April 12, 2014
Posted by: JuddL
We neglected to take an RMD from one of our IRAs. Turbo Tax pointed this out and submitted the form asking for a waiver of the penalty. Thank you TurboTax. That's above and beyond.
What's great about it: Submitted all forms we needed to the IRS.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing Electronic? Dont trust TTax with AGI value!
on April 12, 2014
Posted by: frbcoindude
I filed a Federal extension.. IF I had filed by the due date (the AGI would have been in IRS records.... Since I was after that date...IRS said that an AUTOMATIC value of 0 is set for AGI.
et, TTAx gave me an AGI and not sure WHERE it came from. AND, it did not match my value I filed in my final return in January.
Hence, since the filing of my extension was after the Mid November date, IRS set my AGI to ZERO.
Gee, seems that Turbo tax could figure THAT out.
What's not so great: 4 attempts to file electronically
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on April 12, 2014
Posted by: Annielou14
Overall, I'm a big fan of Turbo Tax and Intuit products. I've been using Turbo Tax for years and find that it gets easier to use all the time. However when I fill out a schedule C, for instance, and have to go back (particularly in the automobile use section), I have to recheck all the buttons again. Sometimes I have to triple check something, and it requires me to go through all the steps each time. If that could be changed, it would be wonderful! Anyway, great product and I'll continue to use Turbo Tax to file my returns. Thanks!
What's great about it: Love the ease of use and the changes made so that accessing information is easier.
What's not so great: Don't like that if you have to go back in certain screens, you have to makes the same choices again and again.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use and can generally get a question answe
on April 12, 2014
Posted by: nana1900
i'll try once more if you don't like then forget this survey
What's great about it: easy to use
What's not so great: your survey is stupid tried 6 times for a nick name
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick
on April 12, 2014
Posted by: Danzgdeb
We had been paying a very large fee to a tax consultant for many years but decided that we could do it ourselves and are so glad that we did. The questions we had were all answered by using the help feature and when we were done we compared the documents to what we had paid a lot of money for last year (because my husband was a skeptic) and saw all the same documents. Using TurboTax saved us over $700. Yea!!!
What's great about it: Directions walk you through the process, help provides well written answers to all your questions
What's not so great: having to pay extra to efile state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
IRS increased my refund
on April 12, 2014
Posted by: Shakerag
On my '12 return I failed to check "yes" on a Sch F line E. I had checked yes years previously. The IRS caught my oversight and my refund was substantially more. TT might look into making my oversight less possible.
Written by a customer while visiting turbotax.intuit.com