Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Been using it for years. Great!
on April 11, 2014
Posted by: cmrfl
I have been using TurboTax Deluxe for years. I like that you can submit up to five returns with the purchased CD. I was confused by the Education credits this year, and went to an accountant/tax preparer who came up with the same numbers I arrived at with the TurboTax software.
My daughter tried the on-line free basic program, but I ended up doing her taxes on my purchased program. I did not prefer the basic or feel as confident with it...go with the Deluxe!
My daughter tried the on-line free basic program, but I ended up doing her taxes on my purchased program. I did not prefer the basic or feel as confident with it...go with the Deluxe!
What's great about it: Ease of use. Links to support.
What's not so great: Education Credits programing somewhat confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
As frustrating to use as ever
on April 11, 2014
Posted by: StillDislikeTT
Changes from year to year do not justify the price of the product. especially given that persistent bugs remain from year to year. For example, after printing some forms, parts of the information that display on-screen are missing on the printed versions. Another serious bug: TT somehow generated duplicate 1099-Misc forms. When I deleted either, both disappeared. I found a work-around--zero the amount on one, but I should not have to spend an hour or more every year finding work-arounds for bugs. Next, year, I'll try the competing product again. Also, I hate the running refund. How stupid to estimate my refund after I've entered only minimal information.
What's great about it: The forms are there
What's not so great: Expensive given minimal changes from year to year, buggy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great since 1996
on April 11, 2014
Posted by: HappyTaxGuy1
Been using Turbotax since 1996 season. It gets better and easier to use year after year.
What's great about it: Ease of Use for all tax situations
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great work
on April 11, 2014
Posted by: CESShark1
It was great to get through this have never waited this late computer was down had to get a new one then internet didn't work right so ended up using my lap top shold have done this to start with LOL its ok I can deduct the new computer next year
What's great about it: easy as pie
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
0 does not equal blank
on April 11, 2014
Posted by: Understanding
The federal taxes went well. However, after paying to file the state return electronically, the program threw an error essentially complaining about state withholding on a 1099B. Given that I had none, I was confused. Apparently, when asked about the state withholding I had entered a zero. Some program expected a blank. Help identified the cause of the problem, but the method to find where I had entered the data. I could not locate where I had entered the errant 0 by retracing my steps using the step by step method. After a couple of frustrating attempts in the 1099B section, I finally went to the tax forms and overwrote the value, by deleting the 0. To add insult to injury, although I had originally selected direct withdrawal to pay the state taxes that were due, filing the state electronically again had not saved this selection, resulting in a payment form printing for the taxes due. I guess I'm mailing the state a check despite intending to pay using direct withdrawal.
What's great about it: Fairly easy to use
What's not so great: After learning cause of error, couldn't locate where I had entered the data using step by step method.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
charges
on April 11, 2014
Posted by: jlyon14
never paid a defense charge before dont understand the xtra charges. this was first time and last year i got a refund direct deposit. so if this is the same for next year please let me know now.
What's not so great: extra charges
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So Far So Good!
on April 11, 2014
Posted by: Stach
Printing the returns is not easy. TT keeps telling me to review or save to PDF, though I asked it to print.
What's great about it: Pretty Easy!
What's not so great: Having trouble printing returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eases the pain of filing Federal and State taxes
on April 11, 2014
Posted by: bsarkissian
I have been using Turbo Tax for more than 15 years. It's been well worth purchasing for the deductions it has found and hours it has saved me!
What's great about it: Import from previous year reduces entries by hand
What's not so great: None
Written by a customer while visiting turbotax.intuit.com