Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Whatta Relief!
on April 11, 2014
Posted by: SallyAlice
It was a great help; thanks
What's great about it: Explanations
What's not so great: Last year it was easier to go back to sections, there were tabs naming the various section of the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy, sometimes frustrating, but still 5 star
on April 11, 2014
Posted by: PyroclasticFlow
I have used TurboTax for probably about 15 years & recommended to others who also are now long time users.
The download of financials is probably the number one feature, coupled with the calculations of said information. It probably takes me under an hour to complete my taxes, though I typically spread over a period of days to ensure I have all info & consider some of my choices.
It is the consideration of choices that often leads to my primary frustration with TurboTax. It can be very difficult to find the specific field I want to change. Most often I want to edit how much of a refund I apply to next year or try different scenarios with estimated taxes. I realized after I filed that it still listed me as submitting an estimated payment for federal, which I believe I no longer need to make after my last scenario. Since it wasn't about the actual 2013 taxes, there is no need for amended, but it shouldn't be that hard to find the field and change it.
I needed to make a similar adjustment to state and it took me about 10 or more minutes to find the field I needed. When I think about these frustrations, they are just minor compared to the incredible time and stress savings using TurboTax provides.
A suggestion (if people at TurboTax actually read this), is to allow and easier drill down to specific fields. Perhaps with collapsible sections, with the individual line items listed below? With shading if you cannot adjust one field without touching another first? Perhaps available after you are done & performing your review? This would certainly help me and provide more checks and balances towards the accuracy of my returns.
What's great about it: Auto-calculate, download of financials, walkthrus
What's not so great: Very hard to find a specific item you need to edit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
another tax year, another TurboTax
on April 11, 2014
Posted by: JustPickOne
Pretty much the same as always. Disappointed in the instructions for calculating the basis for stock sales. They are non-informative and confusing.
Writing a review is much more of a hassle than it needs to be, too. It's not like you're doing us a favor, so why not make it simple?
What's great about it: same-o, same-o
What's not so great: instructions for calculation of the basis for capital gains is unclear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall Quality
on April 11, 2014
Posted by: Ryals
Have used TurboTax for many years and find it well done and easy to use, other the thieves in Washington stealing more money every year, I find it at least easy to use TurboTax to file the forms to the thieves.
What's great about it: easy, user friendly, well composed
What's not so great: Large file size
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
3013 turbo tax
on April 11, 2014
Posted by: FCCS
Worked better than previous years and I did not have to call tech support for the first time in years.
What's great about it: Worked this year without to many issues
What's not so great: Had to load 2012 program on new computer to import data from last year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy, Very Detailed
on April 11, 2014
Posted by: Pestie
Awesome again this year. Very easy to follow and even with older children, it was easy to complete. 5 Stars.
What's great about it: Easy to follow directions each step of the way!
What's not so great: More explanation of "errors"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid as usual
on April 11, 2014
Posted by: Roadrunner7
Excellent as usual.
What's great about it: Pulled all previous information, walked me through every step
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TAXES !!!!
on April 11, 2014
Posted by: GreatGrandma5
When entering 1099 Div -- lot easier if list was alphabetized
What's great about it: Basically easy & organized
What's not so great: needs tweaking to make it easier
Written by a customer while visiting turbotax.intuit.com