Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
MISLEADING
on April 10, 2014
Posted by: Atchie
Thought tax return had been sent. Close to April 15, checked return and turbo had not sent returns both for my sister and ours(husband and wife) despite of confirmation. Good thing we checked because my sister's refund had not been received and it was more than 21 days already. On mine, I kept on checking our credit card and none had been paid to IRS. When got back to turbo, there were additional payment that I did not see as I went thru the program. Called Intuit and Myose was nice to help me out.
What's great about it: Easy to follow insructions
What's not so great: Misleading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and (mostly) accurate
on April 10, 2014
Posted by: jpmagnum
My one complaint is that TurboTax assumes that all municipal bond interest that is tax-exempt at the federal level is taxable at the state level. Not so! Bonds from the state in question and from U.S. possessions are tax-exempt in the state as well. TurboTax should give the user the ability to alter the amount transferred from the federal return accordingly.
What's great about it: Remembers info from prior year returns; can download all info from certain Forms 1099 directly; easy to follow
What's not so great: Treats all municipal bond interest as taxable at state level (see below)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Deluxe
on April 10, 2014
Posted by: BigFish1422
This was sixth year using TerboTax. Went very fast and smother than the other years.
What's great about it: Easy to use
What's not so great: Could not print just federal got both fed and state
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saved me money
on April 10, 2014
Posted by: SouTxScoreboard
Usually I can complete a 1040, but since retirement, I have several investments and work odd jobs where I am a contract worker. So many forms but Turbo Tax makes it easy. Ability to download from broker makes it easier and cheaper than a CPA. But it still is a pain. However, i have no good way to improve it except to convince Congress to pass a flat tax.
What's great about it: Easier and cheaper than CPA
What's not so great: Still difficult with so many 1099
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 10, 2014
Posted by: newgnt
This is at least 11 years with TurboTax (I think more than that). It gets better, takes less time, gives more confidence, each year. Well done!
What's great about it: Better every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 10, 2014
Posted by: Russagsell
Crashed after paying for e-file but before transmission. Since I didn't save I had to repeat the last 25 minutes of entering info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Scary Start
on April 10, 2014
Posted by: ajcreally
Every thing worked well after got program loaded and finally found the correct block to check to get the software updates.
What's great about it: Software updated forms quickly
What's not so great: Some difficulty loading and when went for help fell into trap of others offering support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 10, 2014
Posted by: Knickname2
In addition to my 'regular' W2 income, I have some 'self employed' income. SInce I don't have a retirement account at my full time job, TurboTax helped me understand how saving to a retirement account of my own can help me lower my tax liability. I'm still paying tax, but I am able to save some for myself.
What's great about it: Easy to understand and use.
Written by a customer while visiting turbotax.intuit.com