Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Extremely thorough
on April 10, 2014
Posted by: WayneRetired
Very thorough. Appreciated the step by step assistance and error checking. Automated worksheets to forms a very big help, too.
What's great about it: Step by step assistance; Error checking
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
PRINT STATE RETURN AFTER E-FILING FED
on April 10, 2014
Posted by: DAVE1960
After filing the Federal return with e-file it was difficult to print the state return for mailing. This was not a problem when we filed our 2012 returns.
We have used TurboTax for several years but will look for something different next year.
We have used TurboTax for several years but will look for something different next year.
What's not so great: VERY USER UNFRIENDLY TO PRINT STATE RETURN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's so easy and makes me feel so smart!
on April 10, 2014
Posted by: lab2t
Turbo Tax makes paying taxes very easy and gives a sense of accomplishment. The step by step approach for entering all possible income and then deductions makes it very difficult to forget anything. Also, I like that if I have any forms I received, but didn't know what to do with, the "search" is very helpful in letting me know where, or if, to enter them. I would find it helpful if there was a better connection to previous years statements in more detail. This would be especially helpful during the review phase when an error is detected or information is incompletely entered. If something would come up and say, "last year the following was entered" it would prevent me from having to open up previous year's Turbo Tax and look up specific forms.
What's great about it: I like the way it takes you through step by step. It makes it hard to forget anything.
What's not so great: I wish there was a way, particularly during the review phase to bring up previous years' entries esp. with errors found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good work
on April 10, 2014
Posted by: dfd5052013
Very helpful and accurate
What's great about it: explanations easy to understand
What's not so great: little confusing at times, but figured it out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 RETURN REVIEW
on April 10, 2014
Posted by: BOBJACK921
really good product - I have been using it since the 90's
What's great about it: It can't get much easier - price is right
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund unexpected
on April 10, 2014
Posted by: JeffreyBa989
I have been using turbotax since turbotax first started. I have appreciated all the upgrades. continue with the step by step. Asking questions which help me think about income and deductibles I need for my taxes
What's great about it: Step by step makes it easy and precise
What's not so great: the government has too many rules
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 10, 2014
Posted by: Lvern
completed returns in very short time. have used turbo tax for 5 years and continue to have great experience with the product.
What's great about it: very easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like TT
on April 10, 2014
Posted by: BuckeyeD
The lack of importation of last year's data was unfortunate. It imported the prior year's data every other year I've used TT.
What's great about it: Organized
What's not so great: Didn't import last year's data
Written by a customer while visiting turbotax.intuit.com