Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Former professional preparer
on April 10, 2014
Posted by: jkl123
In the past I prepared returns professionally for others. Now I use Turbo Tax for my returns.
What's great about it: Easy and complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
find waldo
on April 10, 2014
Posted by: nonamesplease
For example, I somehow duplicated my student dependent in the education section. I did not see it until it ran my errors but it did not show point out I duplicated only that i had missing info. Only that i was missing info. I had to go all the way back to the beginning to discover the error on my own.
To top it off, this was on a worksheet that I did not need since I did not qualify for the deduction anyway. Why can't I just delete the worksheet?
To top it off, this was on a worksheet that I did not need since I did not qualify for the deduction anyway. Why can't I just delete the worksheet?
What's great about it: fairly quick and easy
What's not so great: Hard to correct errors without going all the way back to solve the problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
FIRST TIMER
on April 10, 2014
Posted by: ELTEE14
VERY DETAILED ON SPECIAL STATE TAX ITEMS
What's great about it: EASY TO FOLLOW STEP BY STEP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was very easy to do. Didn"t take long to do
on April 10, 2014
Posted by: dohins12
Have been using Turbo tax for year, the only one that I will use. I have tried different programs, and this is the only one I will use.
What's great about it: fast refunds
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
my fed and va state 2013 income tax returns
on April 10, 2014
Posted by: annan03
In doing the 2013 VA state tax income return, I found out that Turbo Tax could not let me know that I can maximize my deduction on my 3 prepaid VPEP accounts because the maximized deduction would give me a larger refund on state. My last year 2012 VA state income tax filing, I did not know that entitlement, I just deducted $2000.o00 for each of my prepaid VPEP account, while this year some thing, not from Turbo Tax, got me to call Dept of Tax of VA and I found that that I am entitled to file deduction of $12,000.00 for the 3 prepaid VPEP which got me a large VA state refund for 2013.
What's great about it: very thorough
What's not so great: deduction of prepaid VPEP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TIME AND NERVE SAVER
on April 10, 2014
Posted by: Shirochan
Had a difficult return this year with capital gains from inherited home sale. Turbo Tax helped me avoid hiring a CPA.
What's great about it: Worked very well when stopping for a long while and coming back to continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick n Easy
on April 10, 2014
Posted by: kryder24
Once you have all your tax data in front of you its just a Q & A and filling in the blanks. It error checks and alerts of any problems.
What's great about it: Easy to Follow
What's not so great: Difficult at times undoing a mistake
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Adapt TurboTax for Returns of Deceased
on April 10, 2014
Posted by: DIYTaxman1343
I filled out my mother's final tax return. [Apparently, 'death AND taxes' is quite literal.] TurboTax did ask for and account for this situation, but I found myself having to reinterpret questions which were directed in the second person #you# and answer a lot of questions which would have been irrelevant for anyone dead.
Fortunately, I've done a lot of my grieving already, but this would have been very vexing and aggravating for someone still struggling. Other small things were omitted, like, where do I sign the returns...as the preparer? in the self-prepared section?
Its a special case, I realize, but one that will eventually catch up to us all. On a slow day, perhaps you can spare a programmer to walk through the process in my shoes. Thanks.
Fortunately, I've done a lot of my grieving already, but this would have been very vexing and aggravating for someone still struggling. Other small things were omitted, like, where do I sign the returns...as the preparer? in the self-prepared section?
Its a special case, I realize, but one that will eventually catch up to us all. On a slow day, perhaps you can spare a programmer to walk through the process in my shoes. Thanks.
What's great about it: Responsible and Accurate
What's not so great: Had to Reinterpret Statements
Written by a customer while visiting turbotax.intuit.com