Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Easy return
on April 9, 2014
Posted by: chezwagner
Used turbotax for years since it is easy to use and accurate. I like the organization and function of the system. I used to do my taxes by hand on paper. no more.
What's great about it: Ease and accuracy of preparing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 9, 2014
Posted by: crabbynurse
I don't know if your getting better or I'm getting better. Entering taxes went very well for this 62 year old, computer challenged, woman.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
nice and easy
on April 9, 2014
Posted by: misstalent
thought the process was fairly simple and covered everything easy to edit.
What's great about it: easy to use, lots of programs say they are easy and then give me a head ache this one really was
What's not so great: none i can think of
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My Experience with Turbo Tax
on April 9, 2014
Posted by: HamBone54
Continuing the "Cons".......In order to claim the housing exclusion as provided in Section 107 as a "rental allowance exclusion," it would be helpful if Turbo Tax would include a way for me (and other clergy) to put in the information so that it would automatically be accounted for on the form 1040, lines 16a and 16b. I have gained the exclusion by overwriting the amount on 16b to reflect the amount after subtracting the exclusion. I then include a note explaining my action. So far, I have not been questioned about this by the IRS. However, Turbo Tax does not like it and says that my overwrite is an error.
What's great about it: Accurate, user friendly - more every year!
What's not so great: I am a clergy person, and TT does not provide a step for the clergy housing exclusion as provided by law.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simple and easy to follow
on April 9, 2014
Posted by: stoney1
Not only having to do individual but also a self owned business, I appreciate the easy, walk me through it steps of the program
that help me round up all the deductions and credits I'm entitled
to. Thanks TurboTax for helping make a dreaded job easier to accomplish without losing too much of my sanity!
What's great about it: Walked me through all aspects of the tax return process
What's not so great: Only a few minor stumbles to understand what was needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
A Sigh of Relief!
on April 9, 2014
Posted by: GrammyMof5
Turbo tax is a true stress reliever.
What's great about it: Thanks for asking the right questions.
What's not so great: Can't think of any...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easier refund
on April 9, 2014
Posted by: Greg2014GmSm
I've used TurboTax for years & have always been pleased with the results. It asks questions that make you think about whether you've entered everything you should & correctly. The review process catches the small things that may have been omitted or entered incorrectly.
What's great about it: Questions & reviews are helpful
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
on April 9, 2014
Posted by: DasLudwig
Turbo tax is becoming unnecessarily complex. In addition, when making corrections (in the review phase), it is impossible to make out what one is changing: sometimes, the hints are so opaque as to be unintelligible. On one occasion, the line cited as being corrected was nonexistent! It might be helpful to be able to view the specific page in a separate viewer window with the required change under consideration highlighted in its context such that it is possible to know what to put into the box.
Written by a customer while visiting turbotax.intuit.com
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