Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
on April 6, 2014
Posted by: johninleavenwor
It's just easy to do. So I told my CPA when he asked why I don't do my taxes with him anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good support
on April 6, 2014
Posted by: TechLou
Turbo Tax is really easy to use. You don't need to be an accountant to use it even though accountants will enjoy how automated entries can be. I like the timely answers I received to my tax questions from the Turbo Tax community support.
What's great about it: Easy to use, I like the support to my tax questions.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Stress-Free Tax Prep
on April 6, 2014
Posted by: AustinVA
TurboTax is an easy way to accomplish a task that is not always a pleasant one. It is easy to approach the task a bit at a time, saving the progress you have made on return and picking up where you have left off at a later time. The most difficult part is being sure you have all of the documentation needed to complete the return.
What's great about it: Easy to complete and peace of mind
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not as easy as I thought it would be
on April 6, 2014
Posted by: SMCRJC
It was alright, for the money I paid for the program.
What's great about it: Didn't have to pay someone else for me to do what I have to even with this program
What's not so great: Not as helpful as I thougth. Still having issues printing. Never had them in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes Made Easy!
on April 6, 2014
Posted by: Lucky7seventy
Many times a user of Turbo Tax. Gives confidence that taxes are done correctly.
What's great about it: Instructional, assistance available.
What's not so great: Slow starting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Four Hours and Done!
on April 6, 2014
Posted by: BlackDragon49
I keep detailed spreadsheets for all of my expenses and file tax documents in one folder as they come in electronically or by snail mail, so I am ready to get started on my tax return as soon as I buy Turbo Tax Deluxe each year. Before I started using Turbo Tax, there were glitches in my returns every year because of minor math mistakes--that difficulty is eliminated with Turbo Tax! Additionally, once the computer does the updates for the program [which CAN take some time], I can knock out my federal and state returns in under FIVE hours! This used to take me a couple of days by hand. And, with eFile, no more racing to the post office to get there before midnight on April 15th, and no more annoying errors to trip up my returns!
What's great about it: The step-by-step process is easy to use.
What's not so great: Updating all computer systems in preparation takes a bit of time...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Much Improved for 2013
on April 6, 2014
Posted by: Billsforever
This was the easiest Turbo Tax software I have used in the 10+ years I have been filing electronically with Turbo Tax. Thanks!
What's great about it: The step-by-step for self employment Sch. C was much easier to complete.
What's not so great: Nothing to speak of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
couldnt print copies of taxes
on April 6, 2014
Posted by: UPSET2013
turbo tax doesnt let you print taxes so you are forced to pay e-file fee for the state tax its not fair
What's great about it: you do it yourself
What's not so great: had to efile state tax cause couldnt print not fair
Written by a customer while visiting turbotax.intuit.com
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