Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 6, 2014
Posted by: abc00112233
1) It is far too cumbersone to have to enter municipal bond interest in two separate entries--one for the state taxable amount and one for the state tax-ree amount. Allow a single entry and simply divide the amounts into separate categories.
2) allow you to alphabetize charitable contributions so you can find them easily in future years.
Very good overall
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Mac version is very buggy
on April 6, 2014
Posted by: anonymousMN999
The Mac version of TurboTax 2013 is very buggy. Every time you check for updates, it finds new updates (if you check every 5 minutes, new updates are found and downloaded over and over again). Then when you try to file your Federal and State taxes via e-file, it fails because it says updates are required. After hours of uninstalling and re-installing the program (which did NOT help), the only solution was to e-file Federal and State separately, which seemed to "work around" this bug. What a colossal waste of time. Doing some Google searches, this problem appears to be widespread among TurboTax Mac users. TurboTax needs to focus on their quality control and hire some better Mac programmers. This is just plain SLOPPY!
What's great about it: Interview process is easy
What's not so great: Mac version is very buggy - endless updates are required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 6, 2014
Posted by: terry21
I found this very easy to use and understand. Loved the help on screen to explain things
What's great about it: Loved the step by step help
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience
on April 6, 2014
Posted by: BEAdams
Four college age children - More explanation about Lifetime Learning Credit and the Hope would be appreciated.
What's great about it: Simplicity and apparent thoroughness
What's not so great: I hate the complexity of the tax system - Not your fault
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some unfavorable changes
on April 6, 2014
Posted by: grandpa18
If I remember correctly in the past as you worked with input work pages, the screen showed last years numbers. I don't like waiting for the summary to see those numbers. Also, in past editions there was a mechanism for updating the software in the very beginning. This time in came toward the end and some of the pages I needed were not available as I was working. These are unfavorable changes and I wish you would return those items to next years program.
What's great about it: Very thorough
What's not so great: Need to show last years numbers on work pages, need to update in the beggining
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EasyTax
on April 6, 2014
Posted by: HobergS
Great overall keep it up.
What's great about it: Fast
What's not so great: Some things I didn't understand
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplicity at its Best
on April 6, 2014
Posted by: Dogs4bones
I have used Turbo Tax for years and will continue to do so.
I would not know what to do without it.
What's great about it: Streamlines Filing
What's not so great: The US Tax System, Not TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent for Short Sales with 2 mortgages!
on April 6, 2014
Posted by: PatN123
I waited until now because it was so difficult to add 2 1099-C on H&R Block. I was sweating over picking a CPA and having enough time to file. Thankfully, Turbo Tax let me add all that in the interview, and no need for a CPA!
What's great about it: Could input more than 1 1099C related to short sale.
What's not so great: First time using it. Learning Curve.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com