Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax 2013
on April 5, 2014
Posted by: DaBoxMan
Detailed walk through of Fed and State returns. Easy navigation, good explanations, cost is reasonable and mad my tax prep time shorter and less expensive than hiring an accountant. Even though my returns are pretty straight forward I would think the prep fees by a Tax Professional would be several hundred dollars. So Turbo Tax is a bargain.
Suggestion: even though I do not have a ton of investments, I feel that the "Turbo Tax Deluxe" should have a more beefy investments assistance without having to upgrade to "Turbo Tax Premiere".
Suggestion: even though I do not have a ton of investments, I feel that the "Turbo Tax Deluxe" should have a more beefy investments assistance without having to upgrade to "Turbo Tax Premiere".
Overall a solid product and I would recommend it. Good stuff!
What's great about it: Detailed walk through of both Fed and State returns. Easy navigation, great assistance, overall good stuff!
What's not so great: Nothing that came to mind.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My 2013 Taxas
on April 5, 2014
Posted by: Outlawed
It is easy and fast. I like the information and the review it provides.
What's great about it: Easy as Pie
What's not so great: NOne
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 5, 2014
Posted by: gagonit
I will never buy turbotax again because the cost for the state filing was deceptive.
What's not so great: state taxes can be done for free on the pa website. it was not disclosed on the packaging that i would have to pay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst time of my life
on April 5, 2014
Posted by: TTAM00001
The 1116 form was confusing. I tried deleting an extra 1116 (copy1) several times, it would not delete. My taxes were filed with 2 of these forms. Not enough basic information to understand what needed to be filled in for the blocks. When I imported last year’s taxes none of the 1116 information was imported. My friend has talked me into giving this one more try next year. If I have as much difficulty as I did this year, I will go back to paying someone to prepare my taxes for me.
What's great about it: Less than the $250 I normally pay
What's not so great: Confusing, frustrating, Irritating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 5, 2014
Posted by: Santabarbarian
Long-time customer, excellent service, never a problem.
What's great about it: Familiarity; legibility; ease of navigation; good succint advice.
What's not so great: None that I can see.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was a little more confusing this year
on April 5, 2014
Posted by: Kgrimy
This customer did not provide a text review.
What's great about it: I love Turbo Tax and use it every year
What's not so great: This year is was a little more confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent Product
on April 5, 2014
Posted by: balnagownross
The product is excellent overall. The questions are in depth and cover the full gamut of possible situations for the taxpayer. I love the product user interface. The buttons are placed well, the listing of topics is well organized and intuitive. I do recommend that you use more of the screen for the windows. Instead of making the window cover half the screen and then scroll down, it would be better to spread it out across the screen so it's all visible all at once.
What's great about it: The thoroughness of the questions, the user interface, and the wealth of information
What's not so great: Uses only part of the screen and must scroll down to see the list of topics
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Did not qualify for electronic filing???
on April 5, 2014
Posted by: BummedWithTurbo
During the error checking stage, TurboTax claimed that it was a mistake to have a W2 with 0.00 in Box 1. Due to this error, I was not able to file electronically.
I had multiple W2s from the same employer since I worked in two different states. The employer put all Federal Income in Box 1 on the first W2 and 0.00 in Box 1 of the second W2. The income for each state was separated on the individual W2s. This seems correct to me, since if the same income was in Box 1 on both W2s i would being paying federal taxes on the same income twice.
The ability to file electronically is one of the key reasons that I buy this software. Since I can not use this feature, I do not feel that the software is worth the price. There should be a disclaimer that states that free federal electronic filing is not available for all users.
This seems more like a bug in the software to me, and not an IRS restriction. Of course, if I was an expert on the tax code, I wouldn't be using this software in the first place.
What's not so great: Did not qualify for electronic filing...wish I had known
Written by a customer while visiting turbotax.intuit.com