Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Phenominal Software!
on April 3, 2014
Posted by: DJRandolph
Once you go Turbo you'll never go back! I've used this software every year since 1998. I have always been able to file a flawless tax return because of the thoroughness and accuracy of this software. Why would someone pay a tax service when they can use this software and electronically file their returns all on their own. You can complete the return at your convenience and recheck for errors or mistakes after each significant change. All at no additional cost to the user. The fact that the previous years information is made available for your current filing information is priceless. I will continue to use this software every year. I tell everyone that uses a tax preparation service that once you go Turbo, you'll never go back.
What's great about it: Detailed program that will make a novice a tax expert
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Doing Taxes A Snap!
on April 3, 2014
Posted by: JayeJaye
Turbo Tax makes doing taxes painless and easy. Now that I've started using the program, I'll never go back to doing taxes the old-fashioned way. I highly recommend the program to anyone who wants to get the maximum refund with the least amount of effort.
What's great about it: Easy to install; easy to use; less time than doing it by hand; no calculation to figure out
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wow I did it!
on April 3, 2014
Posted by: Picachu
Aside from the initial three I came across I managed to muddle through the Tax return in one day. Finally I pressed the "error detection button" :>), I was able to correct each error while viewing forms..., if I can get through it so can many others. Thanks Turbo Tax!
What's great about it: TT has lots of handy helpful look-up links
What's not so great: At times it still too difficult to figure out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as usual
on April 3, 2014
Posted by: Pistolpetelucas
Example: my military retirement is the same every year and of course the 1099 is transferred. But TurboTax keeps asking me the same question about the 1099 and I struggle remembering what to answer.
What's great about it: Very detailed
What's not so great: Need more transferred
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State of Iowa Filing Was a Problem
on April 3, 2014
Posted by: DavidInIowa
I made a correction to the interest income section of the federal return. The correction didn't feed through correctly to the Iowa return. Iowa showed double entry. When I blanked out the duplicate it returned in the print phase. Very frustrating.
What's great about it: Thorough and logical
What's not so great: Error correction on Iowa return kept returning
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth and Easy
on April 3, 2014
Posted by: FtrPilot
I spent longer than it would have really taken. I needed to figure out what it figured out for me as I entered info. But it was 100% correct. Next year I will plow through it in record time.
What's great about it: All Good
What's not so great: Nothing stood out
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best way to file taxes
on April 3, 2014
Posted by: davisv
Everything is presented in a friendly, professional manner. Instructions are easy to follow and understand.
What's great about it: Super easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amended file 2012 in 2013 help with TT
on April 3, 2014
Posted by: wolflady24
Turbo Tax (TT) has always been easy for me to use I don't have a lot of uncommon tax or income. But in 2012 TT had a statement for 1099 Refunds from State that made me think I neede to put it into an estimated payment box. Ended up I owed over 500 to state. I paid it because they contacted me. Math error. BUt now in 2013 I had to fix it all in TT and I knew what I needed to do but couldn't figure out how to do it. I also had already completed my 2013 1040 form and didn't want to start all over. I tried to explain to an advisor what I had done, (created several amended forms in TT 2012 but then my 2013 TT wouldn't work) It was a mess. The advisor put me through to a CPA?? I think...and she walked through the whole process step by step with me. WONDERFUL!!!!! I even got my 2013 to work and added the amended numbers I needed. LOVE the Customer service as I didn't have to fight to get more experience and it took a total of an hour or so to get it all done. I was very happy.. Thanks for having the professionals to help with the "one offs".
What's great about it: TT CPA was excellent and really helpful. Once I got her on the phone and she walked me through how to change my forms.
What's not so great: It was hard finding the info I wanted using the TT help or support community.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com