Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 TAX REVIEW
on April 3, 2014
Posted by: shoatie
LIKE TO KEEP COPIES OF RETURNS FOR SAFETY AND TO REVIEW
What's great about it: HAVE USED TURBO TAX AND ALWAYS PLEASED
What's not so great: no comment everything is a-ok
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2014
Posted by: tomatotaxes
Great product. Easy to use and understand. Nice that it let's
you stop and start if you have time constraints.
you stop and start if you have time constraints.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbo
on April 3, 2014
Posted by: wog33fog
Since using Turbotax, it has been easy to complete my taxes. It is important to maintain as accurate records as possible
What's great about it: Covers everything, easy to use
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2014
Posted by: paulg54
I usually use Turbotax over all other competitors. Haven't found
a comparable software. tried one year(2011), regretted it two years later, but had already returned using Turbotax in 2012. Plus I also get to save all my documents, have to pay on other softwares. I will keep coming back, as long as my income allows it. This is why I don't sign up for continuos membership, changing income.
a comparable software. tried one year(2011), regretted it two years later, but had already returned using Turbotax in 2012. Plus I also get to save all my documents, have to pay on other softwares. I will keep coming back, as long as my income allows it. This is why I don't sign up for continuos membership, changing income.
What's great about it: Covers all basic tax situations
What's not so great: asks to sign up for extras, renew membership.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2014
Posted by: Tony1y
Excellent software. It saves money year after year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Avoided hassles
on April 3, 2014
Posted by: Orion16
I had to file additional forms and after checking online for the answer, I was able to do all of the forms online and not have to mail things separately. This helped me to avoid a big hassle. Thank you!!
What's great about it: Found additional forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Continues to get worse
on April 3, 2014
Posted by: pacamike
TurboTax does the complicated calculations and carry-forwards for depreciation. It handles AMT. It figures out how much of my medical expenses are deductible. It calculates my taxes including Schedule D. I hope it does it right, because I there's no way I can do it. Then it puts the numbers into the California forms. I should be happy.
Every year, the interview flow gets worse. It still doesn't import many things correctly from Quicken (I suppose the TurboTax people can blame the Quicken people, but they all work for Intuit, don't they?) The help system is usually no help at all.
Like most "modern" software, if it weren't for google to locate other people who have found a solution to a problem that occurs, the program would be unusable. (I don't have time to go to customer support for a dozen different issues.) The frequent patches needed and the form errors that can only be cleared by deleting forms and starting over all indicate a chaotic piece of software that does not inspire the confidence it should.
Next year, my tax situation will be simpler, and I will certainly take the time to consider alternatives.
What's great about it: Still does the major work of filling out the forms properly
What's not so great: Still doesn't integrate well with Quicken -- inexcusable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax time is over
on April 3, 2014
Posted by: JRRRRRRR
If I have to go back through the State review process and change anything, it seems like I have to re-answer every question again.
Kind of an issue. Can't some of these items be saved?
Kind of an issue. Can't some of these items be saved?
What's great about it: very complete
What's not so great: State reviews
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com