Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
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Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
YAY!!!
on April 2, 2014
Posted by: mawmawj
How easy it was and now such a load off of my shoulders!! Thank you for making filing stress free!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 2, 2014
Posted by: jryder42
Used for many years - max refund. Great software.
What's great about it: So easy to use
What's not so great: Sometimes hard to see the boxes to fill in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Software
on April 2, 2014
Posted by: ALCHEM1
I've been using TurboTax for many years and have been completely satisfied with it. It handles even my more complex situations.
What's great about it: Handles almost every tax situation that I have.
What's not so great: Sometimes a bit hard to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 2, 2014
Posted by: ZOOSAN
It says for itself that I have been using TT since early DOS days.
I thought that navigation was getting more difficult untill I discovered the FLAG scheme.
I wished that the summary pages could be printed, eg, Dividend Income Summary listed by Payer.
You should add "Retired" life style.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
How to Improve
on April 2, 2014
Posted by: Helen241
I am self employed and my husband has a straight job as well as making freelance money. We were confused where to put travel expenses. The per diem was not built into the software. It should be. I had to ballpark it for the return, so I tried to undershoot it unfortunately. He was traveling out of the country, so it was not very clear how to input that: whether to separate out sirfare and hotels or what.
Also, when inputing certain freelance 1099's, it appears that there are several places to put that info or at least it asks about those several times. I don't think we repeated amounts, but I'm not 100% certain. The help button only takes you to discussions. I was hoping there would be a number to call for more definite help.
What's great about it: easy and affordable way to do your taxes
What's not so great: Sometimes I'm not sure where to put things correctly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks!
on April 2, 2014
Posted by: janandricget12
I've been using Turbo Tax for many years. Each year I find it easier and easier.
What's great about it: Questions and Help boxes that prompt me to know what to look for and enter into each section.
What's not so great: If I have questions, I don't like having to take time to call and pay to get help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
one day wonder
on April 2, 2014
Posted by: bigpaw
This is the best tax package on the market. and that's the truth.
What's great about it: Fast, friendly, efficient & easy
What's not so great: None that I can think of.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy way to refund.
on April 2, 2014
Posted by: mrvega101
Turbo Tax is the quickest and easiest way to file taxes. E-File eliminates the tedious task of getting postage and waiting longer for your refund.
What's great about it: Quick and easy
What's not so great: A lot of updating.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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