Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy to use
on April 2, 2014
Posted by: brent45
I like how easy turbo tax is. It keeps me from trying the other products out there even though they are cheaper.
What's great about it: Very easy to use and walked you through every thing.
What's not so great: No as cheap as the other products out there
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and thourough as always
on April 2, 2014
Posted by: jmozzi55
I've been using TurboTax for 12 years and have never had a problem with its accuracy. It is very easy to use and very thorough! I highly recommend it!
What's great about it: Ease of use, great "walk through" features
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fastest filing ever
on April 2, 2014
Posted by: nottataxguy
Thank you for making filing so fast and easy.
What's great about it: Simple and fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wish they wouldn't charge for state return
on April 2, 2014
Posted by: Keihl
The program (whether online or on disc) doesn't tell you that they charge for the state return. They got me last year, and then the IRS sent me a letter, saying that they hadn't even received my Federal return.
This year, they got my mom with the state return bite they take. So I'll file my own state return, and just mail it in.
The program does a good job, and saves you some time. I also know some good accountants who would do the same thing for you, and for about the same price.
If you don't know any accountants, or you prefer to file yourself, online, this is a good alternative, just be ready to pay for the state return. It's not much, but if you don't pay for it out of credit/debit, then deducting it from your refund is a higher fee.
That's my only complaint; otherwise, I would recommend it.
Honestly, if you have the option, deduct taxes from your paycheck. Then you don't have to put money aside for tax time, and can expect a refund. It's a lot smarter than getting the whole amount, no matter what you're earning. I'm getting back enough to make some student loan payments, or buy textbooks for school, because I paid as I earned. It's the smarter way to go, and then the government has it: no problem.
This year, they got my mom with the state return bite they take. So I'll file my own state return, and just mail it in.
The program does a good job, and saves you some time. I also know some good accountants who would do the same thing for you, and for about the same price.
If you don't know any accountants, or you prefer to file yourself, online, this is a good alternative, just be ready to pay for the state return. It's not much, but if you don't pay for it out of credit/debit, then deducting it from your refund is a higher fee.
That's my only complaint; otherwise, I would recommend it.
Honestly, if you have the option, deduct taxes from your paycheck. Then you don't have to put money aside for tax time, and can expect a refund. It's a lot smarter than getting the whole amount, no matter what you're earning. I'm getting back enough to make some student loan payments, or buy textbooks for school, because I paid as I earned. It's the smarter way to go, and then the government has it: no problem.
What's great about it: Simple enough
What's not so great: Charge for state tax returns & for deducting from tax refunds
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to do Taxes
on April 2, 2014
Posted by: MsChessie
Someone told me to get Turbo Tax, and I am so glad I did. Certainly helped me all the way and did all the figuring for me.
What's great about it: Making sure everything was done right. Checked return for me.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
saved me from paying !
on April 2, 2014
Posted by: Hardwareman786
software was great , saved me from paying ! Only section that I had to ask the help desk was winning a prize and the 1099- misc form how to properly enter it.
What's great about it: found me extra money
What's not so great: 1099-misc form no help section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy filing
on April 2, 2014
Posted by: Kenny1969
it made it very easy to fill all the blocks and instructions help understand how to find the right answers
What's great about it: ease of using the full instructions
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 2, 2014
Posted by: Bobtooshort
For Kinder Morgan Energy Partners Your program (worksheet) keeps asking for description of expenses, such as drilling expenses. That information is for a General Partner only, not for me. The worksheet insists on an answer, and would not allow me to e-file without one. This is very disturbing that this error is in the program.
What's not so great: Schedule K needs improvement
Written by a customer while visiting turbotax.intuit.com