Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Record Refund
on April 2, 2014
Posted by: J2Bing
All in all not bad.
What's great about it: Easy to understand
What's not so great: Still takes to much time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Repeat satisfaction
on April 2, 2014
Posted by: TJ9307
I have used the Turbo Tax Deluxe for Federal & State rerurns for several years. Makes doing taxes very easy and efficient. It takes you through each part of the process and covers everything.
Love it!
What's great about it: Easy, quick, thorough, reasonable price
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good as Last Year
on April 2, 2014
Posted by: Chuckthefirst
Makes joint filing a breeze. Also excellent for the retired individuals.
What's great about it: Ease of entering
What's not so great: some of the questions in the Guide Me are redundant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Dependable as always
on April 2, 2014
Posted by: BYBL73
I use Turbo Tax every year. It is very thorough and easy to use. Reading the tax booklets is difficult and frustrating when it refers you to more booklets to get for each type of deduction. With Turbo Tax I just go through every section and answer all the questions. It amazes me how many ways to get deductions that I did not know about. I tried a different one years ago, saw the refund was less than I got with Turbo Tax the year before so deleted that one and used Turbo Tax. It did get me a much bigger refund and was easier to understand and use too. I have depended on Turbo Tax every year since then and will in the future. I also like the Audit Protection you offer. I have used it in the past when my return was more complicated and it gave me peace of mind that if I was audited I would have help. Taxes are just too complicated.
What's great about it: easy,just go through and answer all the questions
What's not so great: sales tax section late, never did get the email saying it was done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: Ken193209
Always great for use in preparing personal tax returns. Using the total review options, I find it hard ot miss anything.
I think you should have a reminder to download updates. I know to look for them, but some people might not.
I am a retired CPA (formerly with an international firm), and I like TurboTax very much. I have used TurboTax for over 15 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As good as it gets.
on April 2, 2014
Posted by: Wildflyer
I have used Turbo Tax for about 20 years, even when I had a company, it has only gotten easier year by year.
I will not use any other program.
I will not use any other program.
What's great about it: Quick and simple, but through
What's not so great: None I can find.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience!
on April 2, 2014
Posted by: BigJims
My friends think I am nuts when I exclaim every year that I actually like doing my taxes -- all because of TurboTax. The prompts and questions really help as is the way it guides you thru each step.
What's great about it: So user friendly, with help when needed. Really love the navigation.
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reassured and Excited
on April 2, 2014
Posted by: wannaberich
I had to use my personal vehicle for my job and had mileage deduction. This area led me into some confusing questions as to whether and how much I depreciated the vehicle etc. I was a little confused over this information.
What's great about it: Ease of use
What's not so great: The 2106 form was a little confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com